About this opportunity
Virginia Commonwealth University Health Systems lists this Program Coordinator- Pediatric Surgery CHOR- Days opportunity in richmond, Virginia. Review the employer’s description below for duties, qualifications and application requirements.
Job description
The Program Coordinator provide administrative and secretarial support based on applicable policies, rules and procedures.
Licensure, Certification, or Registration Requirements for Hire: N/A
Licensure, Certification, or Registration Requirements for continued employment: N/A
Experience REQUIRED:
Minimum of four (4) years of previous secretarial/administrative work experience in an office setting
Previous experience with Microsoft Office applications and e-mail/calendaring
Experience PREFERRED:
Five (5) years of previous secretarial/administrative work experience in an office setting
Previous experience in an academic health care setting
Education/training REQUIRED:
High School Diploma or equivalent
Education/training PREFERRED:
Associate Degree in Business, Accounting, or related field from an accredited program
Independent action(s) required:
Project management and communication with a variety of individuals/entities and decision making.
Supervisory responsibilities (if applicable): N/A
Additional position requirements: N/A
Age Specific groups served: All
Physical Requirements (includes use of assistance devices as appropriate):
Activities: Prolonged sitting, Walking (distance), Reaching (overhead, extensive, repetitive),
Other: high volume computer, telephone, and paperwork
Mental/Sensory: Strong recall, Reasoning, Problem solving, Hearing, Speak clearly, Write legibly, Reading, Logical thinking
Emotional: Fast pace environment, Steady pace, Able to handle multiple priorities, Frequent and intense customer interactions, Noisy environment, Able to adapt to frequent, change
Program Coordinator Duties general include:
Handling all incoming and outgoing patient calls as our own call center including but not limited to scheduling appointments, rescheduling, referrals, directing community consults, coordinating complex care cases
In-basket management for all Ped Surg clinics, which include 7 total in-baskets equaling 3016 messages handled by 2 PARs in the past 12 months when calculated via EPIC.
Manage relevant workqueues for pediatric surgery
Sending 7-day and 3-day patient reminders for our upcoming appointments
Coordinating schedule changes and template changes for our physicians in EPIC including opening and closing clinics as needed and rescheduling appointments per the changes
Scanning in outside referrals and medical records via fax for new patient appointments
Insurance verification as needed for new patient appointments
Complex duties for this position include:
Uses independent decision making to determine what clinic and provider to schedule a patient
Ensures that appropriate testing is obtained and arranged prior to visits
Coordinates complex care scheduling with subspecialities and multidisciplinary clinics
Works with providers schedules to ensure the most optimal and appropriate placement for the patient
Assists with pulling appropriate medical records from HCA EMR for community off-site billing as needed
Assists with patient recall tracker maintenance for subspecialities and multidisciplinary clinics
Compensation Range
$17.25 - $26.39
Actual salary offers will be based on several key factors to include relevant work experience, credentials, and qualifications.
EEO Employer/Disabled/Protected Veteran
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Worksite address
richmond, VA, 23214, US
Who can apply
Review the original listing for work authorization, qualifications and employer requirements.