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Volunteers of America Delaware Valley

Program Director 1 (CV105-221) - Operations Division

camden, NJ

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Job description

Program Director 1

Lead with purpose. Ensure impact. Elevate care.

Volunteers of America Delaware Valley is seeking an experienced and mission-driven Program Director 1 to oversee one of our housing and supportive service programs. This leadership role is responsible for ensuring program integrity, operational efficiency, staff performance, and compliance with agency and funder expectations.

As Program Director 1, you will provide strategic oversight, coach your team, and manage the delivery of high-quality services that support the stability and well-being of vulnerable individuals and families.

What You'll Do

Lead day-to-day program operations and provide direct supervision to all program staff

Ensure compliance with agency policies, licensing standards, and contractual obligations

Develop and implement policies, procedures, and quality improvement strategies

Prepare and manage budgets, monitor expenditures, and optimize fiscal health

Oversee training, staff development, performance evaluations, and team support

Conduct regular staff and client meetings to maintain communication and cohesion

Monitor program quality through ongoing evaluation and reporting

Build positive relationships with funders, partners, and community organizations

Participate in external coalitions, committees, and collaborative planning groups

Support agency-wide outcome tracking, data collection, and research initiatives

Perform regular off-hour program visits and manage crisis or operational issues as needed

What You Need

Bachelor's degree in a human services field

At least -5-7 years of relevant management experience in housing, social services, or community-based programs

Strong leadership, judgment, and team-building skills

Excellent written and verbal communication

Strong organizational and planning abilities

Flexibility to manage both routine operations and unexpected challenges

Why This Role Matters

As Program Director 1, you will set the tone, shape the culture, and lead the charge in delivering life-changing services to those in need. Your leadership will empower your team, ensure accountability, and drive sustainable, client-centered impact.

EEO of "Individuals with Disabilities" and "Veteran Status"/AA

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Worksite address

camden, NJ, 08100, US

Who can apply

Review the original listing for work authorization, qualifications and employer requirements.

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