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Job description
Program Director
Status: Full-Time/Exempt – not eligible for overtime
Work Schedule: Rachael Young Center open 9:00 – 5:00 PM Monday – Friday. This position requires the ability to maintain a varied work schedule including 1-2 evenings per week and occasional weekend hours.
Reports to: Executive Director Supervises: Clinical Facilitators, Adjunct Instructors, Professional Interns, and Volunteers
About Cancer Support Community
Cancer Support Community East Tennessee, Inc. (CSCET) is a 36-year-old nonprofit dedicated to uplifting and strengthening people impacted by cancer. CSCET provides a comprehensive range of professional services including support groups, individual support sessions, educational workshops, wellness classes, art and music, all free of charge, to individuals affected by cancer and their loved ones. We aim to provide a supportive community where people impacted by cancer can receive the support they need to live well with the challenges of a cancer diagnosis.
The Program Director (PD) provides leadership, administration, and oversight of all clinical and community member-focused programs at Cancer Support Community East Tennessee. Responsibilities include program development and evaluation; supervision of clinical facilitators, adjunct instructors, and interns; direct clinical services; budget management; statistical reporting; community engagement; and collaboration with healthcare, academic, and community partners. The Program Director embodies the highest professional standards and ensures compliance with CSCET standards and policies while fostering a compassionate, supportive environment for members, staff, and volunteers.
Key Responsibilities
Program Administration
Collaborate with staff, volunteers, and participants to ensure that programs are executed with high standards of care, professionalism, and compassion
Develop, implement, and evaluate all programs and services ensuring that they are comprehensive, impactful, relevant, and responsive to the needs of participants
Ensure all programs comply with CSC national standards, policies, and procedures
Develop and manage the annual program budget
Manage program calendars, materials, and resources
Facilitate educational workshops and other special programs and coordinate clinical staff coverage as needed
Oversee collection and reporting of program statistics and outcomes
Maintain confidential member records and program documentation
Asses program outcomes, annual member satisfaction, and participation trends to plan for program adaptation
Participate in strategic planning and organizational initiatives
Direct Clinical Services
Utilize clinical skills to facilitate and guide individual short-term one-on-one counseling, new participant orientations, group support, and virtual support
Facilitate no more than two weekly and two monthly support groups
Provide crisis intervention and short-term counseling to members in distress as needed
Ensure continuity of group facilitation through appropriate coverage and supervision
Stay current on best practices in psychosocial oncology practice and research
Staff Management
Recruit, hire, train, support, and evaluate clinical staff, presenters, adjunct instructors, interns, and volunteers
Be available during office hours to respond to program questions and opportunities from members, staff, board, phone or walk-in inquiries, outside agencies, etc.
Provide weekly clinical consultation for program staff and interns
Conduct written annual performance evaluations for program staff and support professional development
Community Engagement
Serve as program staff liaison to Board of Directors securing participants to share their experience at each Board Meeting and leading the Board Program Committee
Cultivate and develop partnerships with referral partners, healthcare providers, academic institutions, and community organizations
Represent CSCET through presentations, at professional meetings, community events, regularly on monthly peer-group conference calls and at the CSC Annual Leadership Conference
Collaborate with communications and engagement staff to promote programs and services
Support grant writing, reporting, and fundraising activities as needed
Evaluate opportunities for program growth and impact in East Tennessee
Qualifications
Licensed Clinical Social Worker (LCSW), Licensed Professional Counselor (LPC), Licensed Marriage & Family Therapist (LMFT), or Clinical Psychologist (PhD) licensed in Tennessee
Minimum three years of post-licensure clinical experience
Strong clinical skills and experience facilitating support groups and working with individuals affected by chronic or life-threatening illness
Minimum two years’ supervisory or management experience
Demonstrated planning, organizing, scheduling, reporting, and innovative program development
Excellent interpersonal, written, verbal, and public speaking skills
Proficiency in Microsoft Office and database systems
Ability to work independently with minimal supervision and manage multiple priorities
Enthusiasm for teamwork, community collaboration, and CSCET’s mission
Compensation and Benefits
Competitive salary, commensurate with experience, starting at $80,000.
Benefits include health insurance, life insurance, retirement plan, holidays and paid time off.
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Worksite address
knoxville, TN, 37955, US
Who can apply
Review the original listing for work authorization, qualifications and employer requirements.