About this opportunity
RXinsider LTD. lists this Program Director, EHR Implementation (Bilingual – English / French Canadian) opportunity in northern, Kentucky. Review the employer’s description below for duties, qualifications and application requirements.
Job description
Full-time
Description
We are seeking an experienced and strategic Program Director, EHR Implementation to lead a complex and high-profile healthcare transformation initiative. This role will oversee the deployment of a unified enterprise EHR across a large provincial healthcare environment operating on a single shared instance.
The Program Director will serve as the executive leader responsible for end-to-end deployment governance, coordination of multiple implementation teams and subcontractors, customer executive engagement, operational readiness, and measurable program outcomes. The ideal candidate combines large-scale healthcare IT deployment expertise with exceptional leadership, communication, and change management skills in both English and French Canadian.
This role requires a leader who can balance strategic oversight with operational execution while ensuring evidence-based best practice workflows, adoption, quality, compliance, and stakeholder alignment across a highly matrixed environment.
This is a transformational leadership opportunity to help shape the future of healthcare delivery through one of the most significant enterprise EHR initiatives in the industry. The Program Director will play a critical role in enabling operational transformation, improving caregiver experience, and supporting better patient outcomes at scale.
Executive Program Leadership
Provide executive oversight for a multi-year enterprise EHR deployment program
Serve as the primary escalation point for program risks, dependencies, and executive decision-making
Establish and maintain trusted relationships with senior healthcare executives, operational leaders, clinical leadership, vendor partners, and subcontractors
Lead executive steering committee meetings, governance forums, and operational review sessions
Present program status, risks, milestones, financials, and readiness metrics to executive leadership and customer governance bodies.
Program & Deployment Governance
Direct integrated program governance across internal teams, customer organizations, subcontractors, and third-party partners
Ensure alignment to contractual commitments, implementation methodology, and deployment standards
Oversee enterprise project planning, milestone management, dependency tracking, and risk mitigation
Ensure consistent program controls including: Scope management
Change control
Financial oversight
Issue escalation
Resource planning
Compliance reporting
Drive accountability across all participating organizations.
Workflow & Operational Transformation
Champion evidence-based and standardized best practice workflows across clinical, financial, and operational domains.
Partner with healthcare executives and operational leaders to align future-state workflows with strategic objectives
Ensure implementation decisions prioritize: Patient safety
Clinical efficiency
Regulatory compliance
Provider experience
Long-term sustainability
Lead discussions balancing enterprise standardization with regional or local operational needs.
Team Leadership & Partner Coordination
Lead large cross-functional deployment teams including: Project managers
Clinical consultants
Technical teams
Integration resources
Training and change management teams
Third-party consulting organizations
Coordinate activities across the prime vendor and multiple subcontractors to ensure unified execution
Foster a collaborative, accountable, and outcomes-focused culture
Mentor and develop program and project leadership resources.
Readiness, Adoption & Outcomes
Establish measurable program KPIs and readiness criteria across all implementation phases
Monitor and report on deployment outcomes including: Project milestone attainment
End-user readiness
Workflow adoption
Training completion
Risk trends
Stabilization performance
Customer satisfaction
Ensure structured go-live readiness reviews and post-implementation stabilization governance
Drive continuous improvement across deployment methodologies and operational processes.
Compliance & Quality Oversight
Ensure adherence to healthcare regulatory, privacy, security, and documentation standards
Maintain program compliance with contractual obligations and organizational governance requirements
Ensure quality assurance processes are integrated throughout all phases of deployment
Support audit readiness and executive reporting requirements.
Requirements
Required Qualifications
Bachelor’s degree in Healthcare Administration, Information Systems, Business, Nursing, or related field
5+ years of progressive leadership experience managing large-scale healthcare IT or EHR implementations
Proven experience directing enterprise or multi-organization EHR deployment programsThe text (the last bullet list ends here. ...
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Who can apply
Review the original listing for work authorization, qualifications and employer requirements.