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Job description
Company Description
At Dungarvin, we are more than a provider of support services—we’re a mission-driven team rooted in respect, inclusion, and person-centered care. Since 1976, we’ve been dedicated to enhancing the quality of life for people with intellectual and developmental disabilities, including those with mental health, behavioral, or complex medical needs.
About the Role:
We’re currently hiring a Program Director for our Rohnert Park Day Program, a unique community-based service site that supports individuals with intellectual and developmental disabilities.
This is an operational leadership role, not an administrative or clinical-only position. This is not a desk job. It is a visible, lead-from-the-front, hands-on leadership role that requires strong presence, resilience, and real experience supporting individuals with complex behaviors.
You will be actively involved in the day-to-day operations of a high-behavior program, including being physically present on the floor, supporting staff during escalations, and modeling expectations in real time. The individuals served may exhibit behaviors such as physical aggression, self-injurious behavior, elopement, and property destruction.
This role requires a leader who can step into challenging situations, maintain composure, and guide their team through them. Your staff will look to you for direction, accountability, and support. Success in this role comes from leading by example, building trust through action, and creating a structured, consistent environment for both staff and the individuals we serve.
Wage & Benefits
Starting Salary: $80,000
Full WageScale :$80,000to $89,169.70( Future increases within the posted range are based on tenure and performance per Dungarvin’s compensation guidelines.)
Medical, Vision and Dental Insurance for eligible employees
Supplemental Insurance
Flex Spending and HSA Accounts for eligible employees
Pet Insurance
Life Insurance for eligible employees
401 K plan with up to 3% employer match for eligible employees
PAID TIME OFF (PTO) for eligible employees
Growth and Development Opportunities
Employee Referral Program
Employee Assistance Program
National Brand Discounts
Tapcheck - early pay access
PAID training and orientation
Job Description
What You'll Do
Lead daily operations, staffing, scheduling, payroll, budget oversight, and service delivery for a high-needs adult day program
Provide hands-on leadership by being present on the floor, coaching staff, and stepping in during high-behavior situations
Train, develop, and hold staff accountable to performance expectations
Develop engaging, workshop-style activities that promote independence and life skills
Implement person-centered service plans and behavior support strategies
Support behavioral interventions and model best practices in real time
Ensure compliance with Title 17, Title 22, Community Care Licensing standards, internal policies, and all regulatory guidelines
Maintain accurate documentation and oversee audits and quality assurance efforts
Partner with Regional Center, Community Care Licensing, families, residential providers, and other community partners
Manage program performance, staffing stability, and overall environment
Oversee budget expectations, payroll, and program expenses
Build and maintain a culture of accountability, engagement, and consistency
Skills & Competencies
Experience leading teams in licensed programs such as Adult Day Programs, Residential programs, EBHS, Level 4 homes, or similar high-behavior settings
Strong understanding of behavioral intervention, trauma-informed care, and person-centered planning
Working knowledge of compliance, audits, and regulatory expectations
Ability to manage operations, staffing, and documentation simultaneously
Comfortable addressing performance concerns and holding staff accountable
Leads by example and is willing to be physically present and engaged in the program
Qualifications
Required Qualifications
Bachelor’s degree in a human services OR equivalent experience
Minimum of 3 years of experience in a human services delivery system
Minimum of 1 yearof supervisory or leadership experience , with direct oversight of staff (experience managing larger teams of 10+ employees is strongly preferred)
At least 2 years of experience or training in one of the following: Care and supervision of individuals with intellectual & developmental disabilitiesin a adult day program OR residentialfacility/home.
Demonstrated operational management experience within a human services program, including responsibility for staffing, scheduling, employee performance, regulatory compliance, program documentation, and day-to-day service delivery.
Experience with high-level behaviors in settings like crisis homes, Level 4, or EBHS facilities strongly preferred
Experience working with Regional Centers , Community Care Licensing, and knowledge of Title 22 and Title 17 regulations
Experience with ISP/IPP development and behavior support plans.
Valid driver’s license with acceptable driving record
Must be able to lift and transfer up to 50 pounds
High digital literacy, proficient in Microsoft Office Suite with strong verbal and written communication skills.
What Will Set You Apart
Direct experience in a licensed Adult Day Program or similar environment
Experience leading high-behavior or crisis-based programs
Strong background in staff coaching, performance management, and accountability
Ownership of program operations, staffing, and overall program performance
Willingness and ability to work alongside staff during escalations and day-to-day operations
Hours
Full-time exempt position (40 hours per week).
Schedule must have flexibility to accommodate program, individual, and staff needs
Additional Information
We believe in supporting not only those we serve but also each other, ensuring a collaborative and supportive work environment for all. Dungarvin is an Equal Opportunity Employer and does not discriminate based on race, color, religion, sex, protected veteran status, disability, genetic information, national origin, age, gender identity, sexual orientation, or any legally protected status per federal and/or state law.
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Worksite address
rohnert park, CA, 94928, US
Who can apply
Review the original listing for work authorization, qualifications and employer requirements.