About this opportunity
Postgraduate Center for Mental Health lists this Program Director opportunity in new york, New York. Review the employer’s description below for duties, qualifications and application requirements.
Job description
JOB SCOPE: The Program Director is a Senior Manager with responsible for maintaining a residence in compliance with applicable regulatory standards set forth by the NYS Office of Mental Health, NYC Department of Health and Mental Hygiene, NYC Department of Homeless Services, and or the United States Department of Housing and Development. Major areas of responsibility include ensuring quality case management and care for all residents, maintaining comprehensive case records, providing leadership and supervision of direct care staff, oversight of the maintenance operations of the facilities, responding to crises, and administrative reporting. The Program Director is responsible for the clinical, operational, and financial functions of the residence.
ESSENTIAL FUNCTIONS
Oversees all social/clinical services and building operations. Directly supervises program staff and shared clinical/program services staff. Remains in contact with on-duty staff by cell phone 24 hours per day
Conducts weekly (or as needed) individual supervision meetings with each Residential Counselor or Case Manager, and Front Desk Counselors
Responsible for hiring all program staff
Ensures that residents follow appropriate psychiatric and medical plans; approves individual service plans for each resident. Integrates services of the Health Care Coordinator with other program and case management services
Maintains case records in accordance with regulatory requirements; reviews individual case records and signs off as indicated; approves admission and discharge summaries
Ensures that counselors’ paperwork is completed in a timely and thorough manner
Conducts and participates in case conferences
Designs and implements a quality assurance and utilization review plan for the Residence; monitors compliance and reports regularly to the Regional Director on the status of compliance efforts
Reports all untoward incidents and directs follow-up of incidents
Investigate and address resident complaints and grievances
Prepare written correspondence and notifications on resident related issues
Keep PCMH Administrators and Managers aware of significant events and issues within the facility
Conducts internal audits of clinical case records, financial records, and all other program documentation to ensure compliance with city, state, and federal regulations. Responsible for maintaining all facility licenses, accreditation and certifications
Monitors compliance with all applicable safety and health code requirements
Maintains productive working relationships with provider groups and referral sources
Adheres, and facilitates adherence of all staff, to personnel and residential policies and procedures as outlined in the PCMH Personnel Policies and Procedures Manual and the Residential Policies & Procedures Manual
Conducts in-service training on a regular basis and ensures that all case managers and counselors are properly trained in counseling techniques, emergency procedures and crisis intervention. Ensures that all staff receives first aid training, and that case managers/counselors have all required credentials on file
Supervises collection and submission of all rental payments and receipts. Ensures proper accounting documentation of rental income. Meets all occupancy and collection objectives set by Administration
Enforces terms and conditions outlined in all Lease and Lease Riders and directs evictions
Oversees facilities maintenance, including repairs, preventative maintenance, and work by outside vendors in the facility
Responsible for monitoring spending and documentation of petty cash
Where applicable, helps to ensure compliance with LIHTC regulatory requirements, including working with residents to obtain required documentation
Performs other duties, consistent with the goals and objectives of the program, as assigned by the Regional Director, or Director of Residential Services
.
EDUCATION AND EXPERIENCE
Minimum of a Master’s Degree in a Mental Health discipline or related field is required in Licensed Housing. Minimum of a Bachelor’s Degree in a Mental Health discipline or related field with 5 years related experience for Supported Housing required
Computer literate with knowledge of Microsoft Office, spreadsheets, and publishing software
Minimum five (5) years of residential management experience in the mental health field
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Worksite address
new york, NY, 10261, US
Who can apply
Review the original listing for work authorization, qualifications and employer requirements.