About this opportunity
Credence lists this Program Manager - AWS Cloud Managed Service opportunity in mclean, Virginia. Review the employer’s description below for duties, qualifications and application requirements.
Job description
Program Manager - AWS Cloud Managed Service
Base pay range
$180,000.00/yr - $210,000.00/yr
Overview
Join a team where innovation meets mission. Our AI, cloud, cyber, and modernization solutions save agencies thousands of hours, safeguard national security, and strengthen health and humanitarian missions worldwide. With 1,700+ team members, 1,500+ AI/data experts, and 100+ prime contracts, we deliver at scale and with purpose.
Position Summary
Credence has an immediate need for an exceptionally skilled and highly technical Program Manager to lead a large, dynamic team supporting Department of War (DoW) mission‑critical workloads operating within a multi‑tenant AWS IL‑5 environments. This role involves oversight of secure, continuous operations in a 24x7x365 managed services setting, ensuring resilience, compliance, and operational excellence. The ideal candidate will combine deep technical expertise with strategic leadership to drive transformation and innovation in SRE 2.0, AI Software Factory, Agentic AI, AIOps, and FinOps, advancing the state of managed cloud operations for defense clients. You will be accountable for a multi‑million‑dollar program, supporting some of the DoW’s most critical and secure workloads.
Responsibilities include, but are not limited to the duties listed below
Provide overall leadership, direction, and oversight for large‑scale, mission‑critical AWS IL‑5 cloud programs supporting DoW operations
Manage 24x7x365 operations teams delivering high‑availability, compliant, and secure managed services across multiple cloud environments
Serve as the primary customer interface, providing clear, proactive communication on program performance, risks, and technical strategy
Lead multidisciplinary teams of engineers, architects, SecOps and DevSecOps professionals ensuring operational continuity and performance
Drive innovation through adoption of modern practices including SRE 2.0, AI/ML‑driven automation, Agentic AI, AIOps, SecOps and FinOps for intelligent cost and performance management
Establish and maintain robust program governance and organizational structures for effective contract and personnel management
Implement and provide continuous improvement initiatives on Operations management including matured Observability practices
Champion continuous improvement and transformation initiatives across cloud infrastructure and operations teams
Interface directly with government PMOs and mission stakeholders
Core Competencies
Cloud Managed Services IL‑5 (AWS, OCI, GCP, Azure)
SRE 2.0 / DevSecOps / CI‑CD Automation
AI/ML Integration & AIOps Implementation
Program Financial Management & FinOps
24x7 Mission Operations Leadership, Operations Management (ITSM)
Security Compliance (FedRAMP, NIST 800‑53, DoD SRG)
Stakeholder & Executive Engagement
Risk, Performance, and Change Management
Minimum Requirements
Applicants must be U.S. citizens and capable of obtaining a DoD Secret clearance (minimum IT‑II / Tier 3). Candidates with an active clearance are strongly preferred
Bachelor’s degree or higher in a technical discipline (e.g., Computer Science, Engineering, Information Systems)
Project or Program Management certification – PMP or equivalent
AWS Certification (Associate required; Professional preferred)
ITIL 4 Foundation required
Knowledge of CMMI processes and best practices
5+ years of experience in program management
10+ years of progressive leadership experience in IT or consulting within the public or private sector
Proven experience managing complex AWS IL‑5 workloads under a Managed Services Provider (MSP) model
Experience leading 24x7x365 operations teams supporting critical infrastructure and cloud services
Exceptional oral, written, and presentation skills for executive and client‑facing engagements
Preferred Qualifications
Multi‑cloud expertise (e.g., AWS, OCI, GCP) with emphasis on secure, compliant IL‑5+ operations
Experience with enterprise cloud transformation, automation, and operational resilience across heterogeneous environments
Strong background in AI‑driven DevSecOps, Software Factory models, and AIOps for proactive operations and optimization
Why Join Credence
At Credence, you will lead innovation at the intersection of cloud, AI, and national defense, managing DoW‑critical workloads that enable mission success and operational superiority. You will help drive readiness, resilience, and decision advantage through secure, intelligent cloud operations that empower the warfighter.
Benefits
Health Care Plan (Medical, Dental & Vision)
Retirement Plan (401k, IRA)
Life Insurance (Basic, Voluntary & AD&D)
Paid Time Off (Vacation, Sick & Public Holidays)
Family Leave (Maternity, Paternity)
Short Term & Long Term Disability
Training & Development
Wellness Resources
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Worksite address
mclean, VA, 22107, US
Who can apply
Review the original listing for work authorization, qualifications and employer requirements.