About this opportunity
Branded Cities lists this Programmatic Operations Specialist opportunity in new york city, New York. Review the employer’s description below for duties, qualifications and application requirements.
Job description
About the Role
Branded Cities is hiring a Programmatic Operations Specialist to run the day-to-day operations behind our programmatic sales. You'll make sure our supply flows cleanly from CMS to SSP to DSP, keep deals set up and delivering, and give Sales a reliable partner on everything programmatic.
You'll succeed in this role if you can:
Keep programmatic supply accurately configured, available, and performing
Diagnose and resolve delivery and platform issues quickly
Turn Sales requests into live, well-built deals
Key Responsibilities
Programmatic Operations
Serve as the Operations team's primary point of contact for programmatic activity
Manage and optimize supply across SSPs, including Vistar, Hivestack, Broadsign Reach, and Place Exchange
Make sure CMS-to-SSP configuration is correct, including device IDs, resolutions, player mapping, and inventory alignment
Monitor bid requests, fill rates, inventory availability, and delivery
Adjust share of voice (SOV) and yield settings to match supply with demand
Set up and manage Programmatic Guaranteed (PG) and private marketplace (PMP) deals, including deal IDs, creative updates, and pacing
Troubleshoot creative rendering issues, SSP/DSP discrepancies, and pacing problems
Manage SSP partner relationships: open and track support tickets, run troubleshooting calls, and see platform bugs through to resolution
Help evaluate and onboard new demand partners and integrations
Produce programmatic reporting and recommend optimizations
Sales Support
Run programmatic avails checks and give Sales quick turnaround on feasibility
Support deal strategy, inventory packaging, and programmatic proposals
Troubleshoot deals directly with buyers and their DSPs, such as The Trade Desk, DV360, and Amazon DSP
Join client and agency calls when programmatic expertise is needed
Keep Sales up to date on platform changes and programmatic best practices
Campaign Execution
Validate creative assets against technical specs before launch
Monitor programmatic-enabled screens for delivery anomalies or outages, and escalate player issues to Digital Operations
Support proof of performance and delivery reporting for internal teams and clients
Qualifications
Required
2–4 years' experience in programmatic ad operations, DOOH operations, or digital ad tech
Working knowledge of the SSP/DSP ecosystem and programmatic workflows
Hands-on experience with PG and PMP deal setup and troubleshooting
Strong organizational skills and comfort juggling multiple priorities in a fast-paced environment
Clear communication with both technical and non-technical colleagues
Preferred
Experience with Broadsign, Vistar, Hivestack, or Place Exchange
Familiarity with DOOH content management systems such as Broadsign Control
Understanding of HTML5 creative and digital asset specs
Experience analyzing performance data and turning it into recommendations
Background in OOH or DOOH media
Tools
DOOH CMS platforms such as Broadsign Control
SSP and DSP platforms
Microsoft 365 (Excel, Outlook, Teams)
Reporting and monitoring tools
What Success Looks Like
Programmatic supply is correctly configured, available, and filling
Deals are set up quickly and accurately, and Sales knows what to expect on turnaround
Delivery and platform issues are caught and resolved before they affect campaigns or revenue
Sales treats this role as a trusted partner on programmatic deals
Programmatic revenue and yield grow quarter over quarter
Who can apply
Review the original listing for work authorization, qualifications and employer requirements.