About this opportunity
Crystal Stairs lists this Programs - Family Services Program Trainer opportunity in los angeles, California. Review the employer’s description below for duties, qualifications and application requirements.
Job description
Crystal Stairs, Inc.
Improving the Lives of Families through
Child Care Services, Research, and Advocacy
Crystal Stairs is committed to building and sustaining a diverse workforce and culture. As part of this commitment, Crystal Stairs does not and shall not discriminate on the basis of race, color, religion (creed), gender, gender expression, age, national origin, disability, marital status, sexual orientation, or military status, in any of activities or operations.
CDSS Case Management - Family Services Program Trainer
100% Onsite - Location: Los Angeles, CA 90056
What We're Looking For:
We are seeking a Family Services Program Trainer will conduct training exercises, classes and structured activities for individuals of the Family Services department. In this role, the Family Services Program Trainer is responsible for planning, implementing, and delivery of program training curriculum. Additional responsibility include evaluating initial an ongoing learning opportunities to achieve consistency, efficiency, compliance and productivity among trainees. Recommends, develops and implements modifications related to training activities, content and methodology based on needs of participants. Assists in the implementation of contract changes by developing and delivering trainings and materials.
RESPONSIBILITIES:
Design, develop, and map out training programs for Family Services
Develop training cohort for new staff and oversee the onboarding of new staff
Develop testing/exams to ensure the retention of information and to assess effectiveness of trainings
Prepare staff for day-to-day activities by developing basic skills such as time management, organization, customer service/engagement, etc.
Instill company culture and core values into all trainings and ensure that new/onboarding staff reflect agency's missions and values
Select appropriate training methods and activities (e.g. simulations, mentoring, on-the-job training, professional development classes)
Market available training to employees and provide necessary information about sessions to maximize staff participation
Conduct training needs assessment and identify skills or knowledge gaps that need to be addressed
Design, prepare and order educational aids and materials
Gather feedback from trainers and trainees after each educational session
Partner with internal stakeholders and liaise with experts regarding instructional designs
Maintain updated curriculum database and training records
Manage and maintain in-house training facilities and equipment
Research and recommend new training methods
Performs other duties as assigned
EXPERIENCE, KNOWLEDGE, SKILLS AND ABILITIES YOU SHOULD POSSESS:
Bachelor's degree in Organizational Development, Education, Instructional Design or a related field preferred; a combination of education and work experience equivalent to the degree may be considered.
Minimum 5 years experience in organization development and/or training and development required.
Strong knowledge of training techniques, various training models; including learning theories. Preferred experience of child care subsidy with knowledge of program regulations that guide the subsidy industry (including California Code of Regulations specific to Title 5, and CDSS' Manual of Policies and Procedures).
Strong computer skills, including MS Office and database skills.
Excellent oral, written, interpersonal, and customer service skills required, with the ability to deal with tact and diplomacy with all levels of the organization.
Must be flexible and able to manage multiple tasks and handle changing priorities and deadlines.
Must be able to interact with diverse individuals, groups, and levels of the organization. Requires considerable accuracy and ability to produce under tight deadlines.
Must possess advanced computer software proficiency in Microsoft Office programs (including Visio, Project, and Access)
Total Package of Benefits
Medical/ Dental/ Vision - 95% paid by employer
Pet Insurance
Employee Assistance Program
Voluntary Life and AD&D for Employee, Spouse and Children
401k Matching Options
Flex Spending (Health Care and Dependent Care)
Mutual of Omaha (STD, Accident, & Critical Illness)
Generous Sick and Vacation Time
Paid Holidays + Paid Winter Break from 12/24 - 1/1 (for select positions)
Opportunity for Growth and Development
Robust Learning Management System offering the following continuing education units: PDC, HRCI, CEU, CPE, PDU, SHRM
Qualified applicants with arrest or conviction records will be considered for Employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.
Crystal Stairs, Inc. is committed to building and sustaining a diverse workforce and culture. As part of this commitment, Crystal Stairs, Inc. provides equal opportunity in all of our employment practices, including selection, hiring, promotion, transfer, and compensation, to all qualified applicants and employees without regard to race, color, medical condition as defined by state law, ancestry, religion, sex, national origin, age, marital status, sexual orientation, gender, ethnic group identification, mental or physical disability, pregnancy, childbirth and related medical conditions, or any other legally protected status.
For more information about Crystal Stairs, please visit our website at:
Worksite address
los angeles, CA, 90079, US
Who can apply
Review the original listing for work authorization, qualifications and employer requirements.