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Hydrogen UK Ltd

Project and Program Associate – Customer Programs

san diego, CA

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About this opportunity

Hydrogen UK Ltd lists this Project and Program Associate – Customer Programs opportunity in san diego, California. Review the employer’s description below for duties, qualifications and application requirements.

Job description

Project & Program Associate – Customer Programs

Location: San Diego, CA (On-site Monday–Thursday; on-site or remote Friday*)

Pay Range: $45.50–$50.50/hr

Duration: 1 Year Contract (potential conversion to FTE)

Schedule: Standard Hours

Summary: This role supports programs within a leading California energy utility's Wildfire Mitigation Program (WMP), which falls under the General Rate Case (GRC) and is regulated by the CA Office of Energy Safety (OEIS) and the CPUC. The Project & Program Associate supports programs that deliver backup power solutions to residential and non-residential customers in high fire threat districts, covering customer engagement, database management, vendor management, and compliance/regulatory reporting. This person will work closely with the team and program partners to operate, improve, and report on program performance.

Job Responsibilities:

In this role, you will manage and support a variety of projects within the Customer Programs department. Key responsibilities include:

Essential Job Duties and Job Functions:

Manages small to medium-sized projects within the department

Manages and coordinates all activities leading to successful project completion, including scoping, timelines, cost estimates, design, and vendor management

Develops and maintains project requirement parameters, including implementation plans, procedures, handbooks, and product market analysis

Develops, maintains, and enhances program data and reporting, leveraging multiple internal data sources and modern data technology tools and practices

Responds to customer inquiries regarding program information and verifies customer eligibility

Provides direction to contractors, consultants, and project teams

Coordinates procurement activities for project-related materials and services, ensuring compliance with established guidelines

Identifies and escalates potential risks or issues impacting project timelines or deliverables to appropriate stakeholders

Monitors project performance metrics and prepares status reports to ensure alignment with timelines, budgets, and quality standards

Supports daily operations of assigned programs, including maintaining documentation and records

Coordinates meetings and prepares agendas

Assists with budget tracking and reporting

Updates program databases and spreadsheets

Helps organize program-related events and prepares materials for training and outreach

Knowledge and Skills:

Demonstrated project management strengths — organized, planful, resourceful, and action-oriented

Strong attention to detail when working with data, tracking, reporting, and program material development

Collaborative and flexible working style with peers and leaders across the division

Comfortable managing multiple concurrent workstreams in a regulated, compliance-driven environment

Education and Experience:

Bachelor's degree required

Level III: 5–8 years of relevant experience

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Worksite address

san diego, CA, 92189, US

Who can apply

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