About this opportunity
Robert Half lists this Project Assistant opportunity in minneapolis, Minnesota. Review the employer’s description below for duties, qualifications and application requirements.
Job description
Customer Service Project AssistantWe are seeking a detail-oriented and service-focused Customer Service Project Assistant to support a higher education organization on a long-term contract basis. This role is ideal for someone who enjoys helping others, managing administrative processes, and supporting projects that enhance the student, faculty, and staff experience.The Customer Service Project Assistant will serve as a key point of contact for inquiries, assist with project coordination, and provide administrative support for initiatives across academic or student-facing departments. The ideal candidate will be highly organized, adaptable, and committed to delivering excellent customer service in a fast-paced educational environment.Key Responsibilities:Respond to and resolve inquiries from students, faculty, staff, and external stakeholders in a timely and professional mannerProvide frontline customer service via phone, email, and in personSupport project coordination, including tracking timelines, updating project documentation, and following up on action itemsAssist with scheduling meetings, preparing materials, and maintaining records and reportsMonitor shared inboxes and ensure requests are routed appropriatelyMaintain accurate data entry and documentation in internal systemsHelp improve service processes and support departmental initiativesCollaborate with cross-functional teams to ensure smooth communication and project executionPerform general administrative support duties as needed
Worksite address
minneapolis, MN, 55401, US
Who can apply
Review the original listing for work authorization, qualifications and employer requirements.