Job description
This is a remote position.
At Madiff, we connect top IT talent with cutting-edge companies through remote Agile teams and nearshore outsourcing. With operations in Poland, Portugal, France, and the UK, we specialize in AI, DevOps, and Cybersecurity – supporting industries like Telecom, Banking, and Hi-Tech.
Are you an experienced Project Implementation Manager with a passion for driving enterprise-wide tool adoption and stakeholder engagement?
We are looking for aProject Implementation Manager & Support Leadto join our client’s team in thefinancial servicesindustry.
Responsibilities:
Lead onboarding and adoption ofPlanview Portfolios, ensuring compliance with governance and reporting standards
Provide hands-onPPM support, including access setup, data validation, and configuration checks
Monitor portfolio setup and data integrity against governance rules
Coordinate with Tech Leads, Portfolio and Ops teams to identify blockers and drive tool adoption
Facilitate office hours, walkthroughs, and training aligned with system behaviour
Own the onboarding and support tracker – monitor access issues, recurring questions, and lessons learned
Reinforcetime logging standardsand ensure reporting deadlines are met
Collect user feedback and support backlog prioritisation for future releases
Identify and empower team champions to ensure smooth handovers between onboarding waves
Requirements
5+ yearsof experience in project portfolio management, program coordination, or enterprise tool implementation
Proven experience in rollout, configuration, and adoption ofPPM tools(Planview, Clarity, Workfront, Jira Align)
Strong knowledge of time tracking, project intake, and portfolio reporting processes
Excellent communication, facilitation, and stakeholder engagement skills with senior leaders
Ability to manage competing priorities in a fast-paced environment
Nice to Have:
Experience leading enterprise-wide PPM implementations and acting as a Product Owner or liaison
Familiarity with Agile, hybrid, and waterfall delivery models
Knowledge ofCapEx tracking, resource forecasting, and prioritisationin FinTech or large enterprise settings
Benefits
Remote workin Poland
Full-time engagement, aligned withstandard Polish business hours
International exposure in a leadingfinancial servicesenvironment
Comprehensive medical care
Originally posted on Himalayas
Who can apply
Eligible countries: United States. Accepted UTC offsets: UTC-10, UTC-9, UTC-8, UTC-7, UTC-6, UTC-5, UTC+14. Review the full description for employer-specific work authorization, residency and schedule requirements.