About this opportunity
RH lists this Project Leader, Optimization Team, Training & Education opportunity in corte madera, California. Review the employer’s description below for duties, qualifications and application requirements.
Job description
Overview
As Project Leader, Optimization, you will play an integral role in building education for Gallery, Outlet, Customer Delight and Home Delivery Centers. In this role, you will act as an advocate for the field, working closely with cross-functional partners to create and curate learning materials to support an elevated client experience. The ideal candidate has a passion for written and verbal communication with an eye for detail and design.
Responsibilities
Live and breathe Our Vision, Values and Beliefs
Create product and Onboarding education that is intuitive, practice-oriented and reflective of our brand standards
Develop engaging learning programs for continued education
Design and develop selling tools to support customer interactions
Support with the publication & composition of communications regarding product education and customer experience initiatives to our Field Teams
Foster and maintain strong relationships with strategic partners and stakeholders
Qualifications
2+ years in education, learning or training development roles. Experience in luxury retail or a customer-facing role is a plus.
Demonstrated expertise creating and delivering effective learning content
Proficiency in Canva, InDesign, Photoshop and content creation platforms preferred
Proven experience working cross-functionally with stakeholders including business leaders and Field Teams
Strong project management skills with the ability to lead multiple projects and meet deadlines
Excellent communicator with a proven ability in content or graphic design
Physical Requirements
Ability to travel locally, out of state or internationally
Location
Location: Corte Madera, CA
Seniority level
Entry level
Employment type
Full-time
Job function
Information Technology
Industries
Design Services
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Worksite address
corte madera, CA, 94925, US
Who can apply
Review the original listing for work authorization, qualifications and employer requirements.