Project Management Director- Business Risk Office

Job description

Project Management Director - Business Risk Office

The Global Payment Network Business Risk Office has an ambitious agenda to rapidly grow and mature to meet the Risk & Compliance needs of The Network; this includes meeting both domestic and international regulatory requirements.

The Network Risk Chief of Staff is seeking a Director to lead the Project Management Office (PMO), the horizontal project delivery function within the organization that shapes, governs, and propels the successful execution of the organization’s highest priority work. This includes building the department’s prioritization and delivery routines and capabilities, as well as leading a team of project managers.

Candidates should have a strong strategic command, an engaging executive presence, exceptionally strong written and verbal communication skills, expertise in relationship-building, and the ability to manage large complex programs with energy and excitement.

General Responsibilities

Strategic Leadership & Governance: Align project portfolios with strategy and growth goals, defining success criteria and portfolio governance models.

Executive Communication & Stakeholder Management: Serve as the primary liaison between senior leadership and teams, presenting project updates, risks, and recommendations.

Operational Excellence: Maintain and build "well-managed" standards, ensuring that program and project management meets Capital One's high bar for governance.

In this role you will

Oversee the successful delivery of a diverse slate of complex and high priority projects managed by the PMO and executed in partnership with teams across the Network Risk Office

Demonstrate a proven track record of excellent project management in a highly regulated environment, bringing the ability to quickly put structure in place to manage work in a dynamic complex environment

Serve as subject matter expert on the execution of strategic initiatives in a well-managed, sustainable way

Partner with the the Network Risk leadership team to evolve and manage enablement forums and strategic project management processes to deliver initiatives in a dynamic environment with maximum impact

Partner cross-functionally inside and outside of Network Risk to provide strategic and tactical thought partnership to effectively drive results and ensure delivery continues to run smoothly in broader context

Ability to think creatively and problem solve around issues, creating organizational agility to adapt to changing demands

Build relationships and collaborate with akey stakeholders to ensure necessary resources and commitments from partner teams

Leverage project management and people leadership expertise to empower and inspire junior project managers to grow into the next generation of leaders

Basic Qualifications

At least 7 years of program or project management experience

At least 5 years of people leadership experience, leading teams of 5 of more

Preferred Qualifications

Master’s Degree or MBA

10 years of project or program management experience

10 years of people leadership experience

Project Management Professional (PMP), Lean, Agile or Six Sigma certification

5 years of project management experience leading cross functional programs in risk

3 years of experience working in the financial services industry

The minimum and maximum full-time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Capital One is willing to pay at the time of this posting. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked.

McLean, VA: $206,000 - $235,100 for Director, Project Management

Riverwoods, IL: $187,300 - $213,700 for Director, Project Management

Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate’s offer letter.

This role is also eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). Incentives could be discretionary or non discretionary depending on the plan.

Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at the Capital One Careers website. Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level.

This role is expected to accept applications for a minimum of 5 business days.

Capital One is an equal opportunity employer (EOE, including disability/vet) committed to non-discrimination in compliance with applicable federal, state, and local laws. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections ; New York City's Fair Chance Act; Philadelphia's Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries.

If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at or via email at All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.

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Worksite address

mclean, VA, 22107, US

Who can apply

Review the original listing for work authorization, qualifications and employer requirements.