About this opportunity
Biesse lists this Project Management Specialist - Heavy Capital Equipment opportunity in charlotte, North Carolina. Review the employer’s description below for duties, qualifications and application requirements.
Job description
Who is Biesse?
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Biesse is a multinational manufacturer of integrated lines and machines for the processing of wood, glass, stone, metals, plastics-composites and materials of the future.
Founded in Italy in 1969 and listed in the Euronext STAR segment of the Italian Stock Exchange, we support the business development of our customers in the furniture, housing & construction, automotive and aerospace sectors. Biesse's vision is to simplify clients' manufacturing processes and provide them with the most suitable solutions.
Biesse America, located in Charlotte, NC, has been serving the US Market since 1989. We're looking for an experienced Parts Customer Service Representative to join an exceptional team in contributing to the company's continued growth and success.
What We Offer
Competitive Base Pay
Paid Time Off
100% company paid benefits package
401(k) options
Employee assistance program
Key Responsibilities
Execute and maintain systems lines delivery, installation services, and commissioning schedules as directed by the Project Management lead
Manage project timeline estimates, stakeholder assignments, contractual constraints, and shipment logistics
Prepare and submit service quotations for review and approval, ensuring accuracy and timely delivery
Execute Systems Lines maintenance contract activity and billable interventions as scheduled, ensuring timely completion and documentation
Support customers by scheduling and dispatching Field Service Technician assignments while tracking repair progress through SAP
Identify, document and escalate all systems lines malfunctions to the technical services team
Coordinate and attend regular meetings with customers, internal departments, and HQ to support business alignment with customer expectations
Collaborate cross functionally with Sales and Logistics department to ensure up-to-date progress on project activity
Other duties as assigned by manager
Qualifications xhqgsiq
Associate degree or Technical Diploma preferred
Minimum 3 years of project management experience
Must be fluent in English
Bilingual in Italian is a plus!
Technical Skills
Minimum 2-3 years in project coordination, service team support, or production planning
Minimum 2 years with woodworking with the following applications - CNC machining, 5-axis, edgebanding, sizing, milling, and/or drilling
Experience in reading machine plant layout
Prior experience with Salesforce for Service or similar CRM platform
Experience using MS Project
Working knowledge of CAD/CAM
Worksite address
charlotte, NC, 28269, US
Who can apply
Review the original listing for work authorization, qualifications and employer requirements.