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First Citizens Bank

Project Manager II - Marketing Delivery

charlotte, NC

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Job description

Overview

This is a hybrid role, with the expectation that time working will regularly take place inside and outside of a company office. This role will be located in Charlotte or Raleigh, NC.

We are seeking a detail-oriented and highly organized Project Manager, Marketing Delivery to support the execution of integrated marketing campaigns across multiple channels. This role is focused on day-to-day coordination, program delivery, and ensuring campaigns are executed smoothly and on time.

The ideal candidate thrives in a fast-paced environment, is highly proactive, and enjoys working closely with cross-functional teams to bring marketing plans to life.

Responsibilities & Qualifications

Duties & Responsibilities:

Campaign Execution & Delivery

Support campaign execution across channels including email, web, digital, events, and PR

Help gather assets, inputs, and approvals required for campaign launches

Support quality checks to ensure accuracy and consistency across marketing materials

Project Management & Operational Coordination

Manage timelines, trackers, and project documentation to keep programs organized and moving forward

Assist in translating marketing plans into task lists, timelines, and executional workflows

Track campaign deliverables and flag risks, delays, or dependencies to program leads

Cross-Functional Collaboration & Communication

Coordinate with channel teams and internal partners to ensure all deliverables are completed on time and aligned to plans

Schedule and support project meetings, including capturing notes, action items, and follow-ups

Ensure all stakeholders are kept informed with regular updates on status and milestones

Performance Tracking & Continuous Improvement

Compile basic performance metrics and reporting to support campaign reviews

Assist with post-campaign wrap-ups and documentation of key learnings

Qualifications:

Bachelor's Degree and 4 years of experience in Project Management Life Cycle (PMLC) and Software Development Life Cycle (SDLC)

OR

High School Diploma or GED and 8 years of experience in Project Management Life Cycle (PMLC) and Software Development Life Cycle (SDLC)

Preferred Qualifications:

4 - 6 years of experience in marketing, project coordination, or campaign execution

Strong organizational skills and attention to detail

Excellent communication and follow-through

Familiarity with project management and collaboration tools

Ability to manage multiple tasks and deadlines in a fast-paced environment

Collaborative mindset and willingness to learn across marketing disciplines

Agency and/or financial services experience is a plus

Additional Information

Benefits are an integral part of total rewards and First Citizens Bank is committed to providing a competitive, thoughtfully designed and quality benefits program to meet the needs of our associates. More information can be found at benefits.

Who can apply

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