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Job description
Responsibilities
Drive assigned projects and programs to ensure success by defining requirements
Improve operations and processes using historical information and resources to achieve appropriate solutions
Provide updates with the appropriate sponsors and stakeholders to ensure information is communicated effectively and efficiently
With the use of dedicated and core teams determines course of action to define requirements and solutions that will solve for complex bank issues
Work with both onshore and offshore resources for identified projects
Resolve problems and conflicts among projects
Implementations client facing organizations and product management
Qualifications
Analytical skills required to determine cause and effect related to service delivery of complex bank solutions
Understanding of support levels and severity as well as root cause analysis skills to determine resolution to problems when they arise
Strong strategic thinking
Excellent communication skills including strong written and verbal communications
C Level and group presentation skills
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Worksite address
charlotte, NC, 28245, US
Who can apply
Review the original listing for work authorization, qualifications and employer requirements.