Job description
Location: Remote (U.S.)
Company: WebFirst, LLC (a Redhawk Company)
Reports To: Program Manager / Director of Operations
Position Overview
WebFirst (a Redhawk Company) is seeking an experienced Project Manager / Scrum Lead to lead Agile delivery teams supporting federal digital services, web modernization, content management, and customer experience initiatives. This role combines traditional project management responsibilities with servant-leadership Scrum practices to ensure successful delivery of complex projects across multiple stakeholders, vendors, and development teams.
The ideal candidate is a strong communicator, facilitator, and problem solver who can manage project execution while fostering a collaborative, high-performing Agile / Kanban environment.
Key Responsibilities
Agile Leadership & Delivery
Serve as Scrum Lead for one or more cross-functional delivery teams.
Facilitate all Agile ceremonies, including:
Daily Standups
Backlog Refinement
Sprint Reviews/Demos
Retrospectives
Coach teams on Agile principles,Kanban,Scrum practices, and continuous improvement.
Remove impediments and proactively address delivery risks.
Track velocity, team capacity, and sprint commitments.
Project Management
Develop andmaintainproject plans, schedules, milestones, and deliverables.
Monitor project scope, budget, resource allocation, and timelines.
Identify, document, and mitigate risks and issues.
Prepare and deliver status reports to leadership and clients.
Coordinate dependencies across multiple projects and teams.
Support contract deliverables, reporting requirements, and project governance activities.
Client & Stakeholder Management
Serve as a primary point of contact for clients and stakeholders.
Facilitaterequirementsgathering and project planning sessions.
Translate businessobjectivesinto actionable work plans.
Manage stakeholder expectations and communication.
Build trusted relationships with client leadership and project teams.
Team Leadership
Foster collaboration among developers, UX/CX specialists, business analysts, content strategists, QA personnel, and client stakeholders.
Promote accountability, transparency, and team ownership.
Support resource planning and onboarding activities.
Mentor junior project managers and Scrum Masters as needed.
Tools & Process Management
Maintain project and sprint tracking within Jira or equivalent platforms.
Develop dashboards, reports, and metrics for leadership review.
Support process improvement initiatives and organizational Agile maturity efforts.
Coordinate release planning and production deployments with technical teams.
Required Qualifications
Bachelor's degree or equivalent experience.
5+ years of project management experience leading software, digital, or web modernization projects.
3+ years serving as Scrum Master, Scrum Lead, or Agile Project Manager.
Demonstrated experience managing cross-functional technical teams.
Strong understanding of Agile, Scrum, Kanban, and hybrid delivery methodologies.
Experience with Jira, Confluence, Microsoft Teams, and Microsoft Office Suite.
Exceptional written and verbal communication skills.
Strong facilitation, conflict resolution, and stakeholder management skills.
Ability to manage multiple priorities in a fast-paced environment.
Preferred Qualifications
Experience supporting Federal Government programs and contracts.
Experience with CMS platforms such as Drupal, WordPress, or Sitecore.
Experience supporting healthcare, public health, or human services agencies.
Familiarity withDevSecOps, CI/CD pipelines, cloud hosting, and modern software delivery practices.
PMP certification.
Certified Scrum Master (CSM), PSM,SAFeScrum Master, or equivalent Agile certification.
Experience managing distributed or remote teams.
Ability to obtain andmaintaina Public Trust or higher clearance.
Success Factors
The successful candidate will:
Lead teams that consistently deliver high-quality work on time.
Build strong relationships with clients and internal stakeholders.
Drive accountability whilemaintaininga servant-leader mindset.
Improve team performance through coaching and continuous improvement.
Effectively balance project management discipline with Agile flexibility.
Compensation & Benefits
Competitive salary based on experience.
Performance-based bonus opportunities.
Medical, dental, and vision benefits.
401(k) with companymatch.
Paid time off and company holidays.
Professional development and certification support.
Remote-first work environment.
Originally posted on Himalayas
Who can apply
Eligible countries: United States. Accepted UTC offsets: UTC-10, UTC-9, UTC-8, UTC-7, UTC-6, UTC-5, UTC+14. Review the full description for employer-specific work authorization, residency and schedule requirements.