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Trek Bikes

Project One Training and Repair Technician

waterloo, WI

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Job description

Manufacturing Training & Repair SpecialistThe Manufacturing Training & Repair Specialist is responsible for developing employee capabilities through structured training, skills development, and cross-training initiatives while supporting production through repair, rework, and quality improvement activities. This role serves as a key resource for onboarding new employees, maintaining training documentation, managing skill matrices, and improving workforce flexibility and proficiency. The ideal candidate is a self-motivated individual who takes initiative, works independently with minimal direction, and demonstrates a strong sense of urgency in supporting employee development, product quality, and repair activities. Approximate Time Allocation: Training & Development (30%); Repairs, Rework & Operational Support (70%).Key ResponsibilitiesConduct onboarding and training for new employees on products, processes, technologies, tools, and standard work instructions.Develop, maintain, and administer training programs to improve workforce skills and competency.Manage and update employee skill matrices and training records.Evaluate employee proficiency and recommend development opportunities.Coordinate and deliver cross-training initiatives to increase workforce flexibility and operational coverage.Develop and maintain training documentation, work instructions, and process guides.Conduct follow-up evaluations to verify training effectiveness and retention.Perform product repairs and rework activities on products and assemblies.Diagnose product defects and implement effective corrective actions.Perform buffing, polishing, and cosmetic restoration to meet product appearance standards.Maintain repair logs, tracking systems, and related documentation.Complete cosmetic touch-ups and finishing work to ensure products meet quality and appearance expectations.Collaborate with Quality and Production teams to identify recurring issues and implement improvements.Support continuous improvement initiatives focused on safety, quality, productivity, and employee development.RequirementsMinimum of 3 years of experience in a manufacturing, assembly, repair, or production environment or bike industry shop experience.1-2 years training, mentoring, or coaching employees preferred.Experience with product repair, rework, buffing, polishing, finishing, and cosmetic restoration techniques preferred.Strong understanding of manufacturing processes, assembly methods, and quality standards.Ability to work independently, prioritize work effectively, and operate with minimal supervision.Strong sense of urgency and effective problem-solving skills.Trek Benefits:Flexible and fun company cultureCompetitive health carePPO & HDHP medical plan options, Dental insurance, Vision insuranceFlexible Spending Accounts (FSA)Free life insurance & optional term life insuranceCompetitive vacation package401(k) with match and Employee Stock Ownership Plans (ESOP)12 weeks of maternity leave with 100% payFlexible holiday schedule – 10 company holidaysTuition Reimbursement up to $15,000! (Undergraduate & Masters programs)Employee discounts on all productDeep partner retail discountsWe are an Equal Employment Opportunity ("EEO") Employer. Trek strictly prohibits discrimination on the basis of race, color, creed, religion, gender, gender identity, pregnancy, marital status, partnership status, sexual orientation, age, national origin, veteran or military status, disability, medical condition, genetic information, or any other characteristic prohibited by federal, state and/or local laws. This policy applies to all aspects of employment, including hiring, promotion, demotion, compensation, training, working conditions, transfer, job assignments, benefits, layoff, and termination.We are an E-Verify employer.For more information, please click on the following links: E-Verify Participation Poster: English / Spanish E-Verify Right to Work Poster: English | Spanish

Worksite address

waterloo, WI, 53594, US

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