About this opportunity
The Sam Tell Companies lists this Project Operations Manager opportunity in village of farmingdale, New York. Review the employer’s description below for duties, qualifications and application requirements.
Job description
Founded in 1956, The Sam Tell Companies has become one of the nation’s leading commercial Food Service Design, Consulting, & Construction companies. We are proud of our continued growth and success and want you to join our team! Our company motto is “Design, Build, Supply”, which exemplifies all of the services that Sam Tell offers our customers.
Sam Tell is currently seeking a motivated, experienced, professional, highly skilled Project Operations Manager for its NYC Office to support its Food Service Design & Construction division. This position reports to the Executive Vice President.
JOB DESCRIPTION / ESSENTIAL FUNCTIONS:
The Project Operations Manager is responsible for overseeing the successful execution of client projects while managing, mentoring, and supporting the team of Project Managers. This role combines direct project oversight with leadership responsibilities, ensuring consistency, accountability, and excellence across all projects.
Leadership & Team Management
Lead and mentor the team of Project Managers, providing guidance, training, and support.
Assign and monitor workload across project teams.
Oversee staffing for the project team departments (PM/PMA).
Assess and monitor headcount to ensure proper coverage.
Interview and onboard new candidates, including training during the initial phase
Set performance standards and monitor progress across all active projects.
Serve as the escalation point for project-related challenges, client concerns, or operational issues.
Review and approve PM deliverables, ensuring quality, accuracy, and adherence to timelines.
Coordinate staffing assignments and workload distribution among Project Managers.
Foster a collaborative environment, encouraging knowledge-sharing and best practices
Project Oversight
Oversee Project Managers to provide end-to-end project management services as needed, including pre-construction, progress, and close-out meetings.
Organize and facilitate high-level client meetings to confirm design intent and project goals.
Oversee project budgets, schedules, and resource allocation across the PM team.
Ensure all internal and external communication with contractors, vendors, and clients meets company standards.
Research and troubleshoot design or construction issues, advising PMs on solutions and alternate specifications.
Implement quality control processes to ensure client expectations are exceeded.
Operational Excellence
Establish project management procedures, tools, and reporting systems to improve efficiency and consistency.
Monitor and track project performance metrics, reporting results to leadership.
Coordinate with internal departments (Design, Sales, Equipment, etc.) to ensure smooth project delivery.
Approve vendor work authorizations and service agreements.
Guide the preparation of submittals including cut books, floor plans, equipment schedules, MEPs, HVAC plans, and shop drawings.
Ensure timely release of fabricated material drawings and field measurements.
Manage development of conceptual floor plans and budgets for client presentation.
QUALIFICATIONS
Minimum 6+ years of project management experience, preferably in commercial construction.
Minimum of 4+ years of project management experience in construction or contracting industry
Two-plus years of proven leadership experience managing teams of Project Managers or similar roles.
Experience is in the food service equipment industry a plus
Bachelor’s degree strongly preferred.
Commercial kitchen equipment industry experience is a major plus.
Strong knowledge of general construction and ability to read fabrication and construction drawings.
Proficiency with MS Office Suite (Excel, Word, Outlook, PowerPoint) required.
AQ360 (Auto Quote) software experience or similar product knowledge is a plus.
Exceptional organizational, time management, and communication skills.
Strong verbal and written communication skills along with an ability to interact professionally within a diverse group, inclusive of customers, sales personnel, executives, etc.
Ability to prioritize, delegate, and manage multiple projects simultaneously.
Self-motivated, accountable, and able to operate effectively in a fast-paced environment.
Willingness to travel when required.
The Sam Tell Companies are proud to be Equal Opportunity/Affirmative Action Employers. Minorities or people of color as well as women are encouraged to apply. We welcome anyone to apply without regard to race, sex, color, creed, religion, national origin, age, disability, marital status, citizenship, or sexual orientation.
Job Type: Full-time
401(k)
Cell phone reimbursement
Health insurance
Paid time off
Parental leave
Vision insurance
People with a criminal record are encouraged to apply
Education:
Bachelor's (Preferred)
Experience:
Project Management Supervisor: 4 years (Required)
Project management: 6 years (Required)
Microsoft Office: 6 years (Required)
Food Service Equipment Industry: 2 years (Preferred)
Commercial Kitchen Equipment Industry: 2 years (Preferred)
Seniority level
Mid-Senior level
Employment type
Full-time
Job function
Management and Manufacturing
Industries
Wholesale
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Who can apply
Review the original listing for work authorization, qualifications and employer requirements.