About this opportunity
Newave Solutions LLC lists this Project Technician opportunity in tulsa, Oklahoma. Review the employer’s description below for duties, qualifications and application requirements.
Job description
Job Description Job Description We are seeking a Project Technician to join our team! You will resolve computer-related issues for our clients.
Essential Duties and Responsibilities:
IT support relating to technical issues involving Microsoft's core business applications, as well as virtual environments built on Citrix, Microsoft, and VMware
Design, implementation, and support services for Microsoft related technologies: Windows Server, SQL, SharePoint, Microsoft 365 etc.
Engineer and implement system solutions for customers using technologies that meet their needs
Implementation and support of disaster recovery solutions
Technical services and support at the network level: WAN and LAN connectivity, routers, firewalls, and security
Remote access solution implementation and support: VPN, Terminal Services, and Citrix
System documentation maintenance and review in ConnectWise
Communication with customers as required: keeping them informed of incident progress, notifying them of impending changes or agreed outages
Additional Duties and Responsibilities:
Improve customer service, perception, and satisfaction
Fast turnaround of customer requests
Project management experience
Ability to work in a team and communicate effectively
Escalate service requests that require engineer level support
Responsible for entering time and expenses in ConnectWise as it occurs
Work through project tickets and phases in ConnectWise
Understand processes in ConnectWise by completing assigned training materials and blueprints on the ConnectWise University
Enter all work as service/project tickets into ConnectWise
Review IT publications and online materials to remain up to date with current and future technologies emerging in the industry
Click "APPLY NOW" for consideration.
Company Description Newave Solutions is a faith based Company who provides managed services, hardware, software and telephone systems to small and medium sized businesses. With more than 40 years of experience in the technology field we offer a wide variety of solutions from simple phones and voicemail systems to the latest voice over IP technology, video conferencing, everything IT and collaboration technologies. We pair our God given gifts and expertise with the belief we were created to serve others providing our clients the solutions and training every business deserves.
We offer a competitive salary and benefits, including medical, dental, vision, and paid time off. We are a family here at Newave, we have tons of fun and events to grow yourself personally and to help grow your family spiritually and financially.
Company Description Newave Solutions is a faith based Company who provides managed services, hardware, software and telephone systems to small and medium sized businesses. With more than 40 years of experience in the technology field we offer a wide variety of solutions from simple phones and voicemail systems to the latest voice over IP technology, video conferencing, everything IT and collaboration technologies. We pair our God given gifts and expertise with the belief we were created to serve others providing our clients the solutions and training every business deserves. We offer a competitive salary and benefits, including medical, dental, vision, and paid time off. We are a family here at Newave, we have tons of fun and events to grow yourself personally and to help grow your family spiritually and financially.
Worksite address
tulsa, OK, 74105, US
Who can apply
Review the original listing for work authorization, qualifications and employer requirements.