About this opportunity
Shipley Energy lists this PROPANE SERVICE COORDINATOR/DISPATCHER opportunity in hanover, Pennsylvania. Review the employer’s description below for duties, qualifications and application requirements.
Job description
Job TitlePrimary Areas of AccountabilityService SchedulingService BillingParts inventory managementEmergency Service DispatchCustomer ServiceCustomer Account MaintenanceNew Account Set up ReviewRequirements3 plus year in the Customer Service / Service Department backgroundA valid Driver's LicenseCommitted to the values of initiative, responsibility, caring relationshipsExcellent computer, written oral, and interpersonal communication skillsAble and willing to work flexible hours as neededResponsibility + ExpectationsSchedule Service Techs for their Service AreasEfficiently Schedule TechsPrioritize customers service requirementsDispatch daily workorders for TechniciansSchedule & document Annual Pump Station InspectionsSchedule & document Annual cathodic protection test on Leased UG tanksDaily WorkPost the daily work orders for All Service TechsPost Daily/Weekly receipts from Hanover Fill StationDaily/Weekly Banking depositsUpdate Angus monitors as installed or reset by service techsMaintain the LP Tank Set Schedule & Calendar for Customer Care utilizationRespond to S1 Tickets within 24-hrsEnter Purchase Orders for service partsReceive Service Parts into InventoryUpdate Parts Inventories as neededReview & Code invoices from vendorsCall all scheduled customers prior to scheduled workdayWork with Customer Care & Commercial Sales Reps to coordinate work ordersCommunicate with customers to resolve problems & concerns in a courteous, professional, and timely manner.Review "Overall LP Tank Maintenance Report" for billing discrepanciesComplete other duties or projects as assigned by Propane Service Manager or Director of PropaneAdministrative TasksSort mailOrder office suppliesUpload leak checks, lease agreements, and forms to customer accountsPull lease agreements for Customer Service
Worksite address
hanover, PA, 17331, US
Who can apply
Review the original listing for work authorization, qualifications and employer requirements.