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Kalos Residential

Property Community Manager: Leasing, Operations & Resident Experience

manhattan, KS

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Job description

TheProperty Manageris fully accountablefor all day-to-day property operations,overseeingandenhancingthevalueof theproperty,andensuringthepropertyteamispositiveandsuccessful.

EssentialDutiesandResponsibilities

Supporttheproperty’sfinancialgoals,managetheassetintheowners’bestinterestandinaccordancewithCompanypolicies.

Maintainthe highest levelof customer serviceand onlinepresence

Maintainaccuraterecordsofallcommunitytransactionsandmetrics(i.e.,rentrolls,delinquencyreports,move-in/move-outs, etc.).

Ensurethatresidentfilesaremaintainedinaccordancewiththepropertyregulatoryagreement,restrictivecovenantsandLURA.

Assistinthepreparationof theannualbudgetandincomeprojections

Ensurethatallrentsandlatefees/checkchargesarecollected,posted,anddepositedinatimely manner.

FollowstheCompany’sestablishedproceduresandstateorlocallawsrelatedtoevictions.

Provide constant vendor/contractor communications concerning scheduling, billing, vendorrelationsandappropriatevendorcredentialing.

ProcessA/Pinvoices

CompletepropertyPCard(PettyCashCard)reconciliationsmonthlytoincludereceiptuploadsandproperGLcoding

Ensurepropertyisleasedtothefullestcapacity,basedontheobjectivesoftheownership.

Utilizemarketingstrategiestosecureprospectiveresidents.

Ensuretheleasingstaffareutilizingeffectivesalestechniques.

Confirmleasingstaffisgatheringinformationaboutmarketcompetitioninthearea.

Continuallymonitorsandanalyzes traffic logs,conversionratios,budget guidelines,renewalinformation,and marketingdata,togiveup-to-dateinformationwhenrequested.

Ensure the leasingand maintenance team members attendallrequiredtrainingclasses andparticipateingeneraltrainingrelativeto their position.

Representthecompanyinaprofessionalmanner.

ProvidingoversightoftheteamtoensureCompanyproceduresarebeingfollowed

Confirmallleasesandcorrespondingpaperworkarecompletedaccuratelyandentereddailyintothe

softwaresystem.

FollowCompany Emergency Response Plan for the community. Ensure proper response and handling of all community emergencieswithstaff,residents,buildings,etc.withincompanyguidelinestominimizeliabilities(i.e.,criminalactivity, employee/resident injuries, fires, floods, etc.).

Addressresidentconcernsandrequestsontimelybasis

Developand/orimplementresidentretentionprograms(i.e.,residentfunctions,promotions,newsletters,etc.).

Ensure distributionof allcompany or community-issuednotices (i.e.,badweather, emergency, etc.)in the Resident Portal.

ConsistentlyenforcepoliciesofthecommunityinconjunctionwithFairHousingLaws.

Usesuccessfultechniquesandcompanydirectivestoscreen,hire,orientandtrainnewpersonnel.

Ensureefficiencyofstaffthroughongoingtraining,instruction,counselingandleadership.

Planweekly/dailyofficestaffschedulesandassignmentsandconductteammeetingsaminimumofweekly.

CoordinatemaintenancescheduleandassignmentswithServiceManager.

Administerperformancecounseling consistentlyandina timelymanner.Work withthe Human Resources teamtoensureappropriate documentationandcommunicationwiththeappropriateteammembers.

Support Staff, encourageteamworkandleadasanexample.

Ensure alladministrative processes involving personnelare handledwithinthe specifieddeadline

Maintaincommunityappearance

Ensurethatmodelsandmarketreadyapartmentsarewalkeddaily– coordinate repairs as needed

Ensurethatallservicerequestsarerecordedandcommunicatedtomaintenance.

Ensurethatallcompletedservice requestsarefollowed-upwithin24hoursofcompletion.

Learnandensurecompliancewithallcompany,local, state,andfederalsafety rules.

Ensurethatunsafeconditionsarecorrectedin atimely manner.

Directstafftofollowa“safetyfirst”principle.

Attendanceisimperativeandthispositionwillberequiredtomaintainregularonsiteofficehours.

OtherDutiesandResponsibilities

AchieveFairHousingcertificationpriortointeractionwithprospectsorresidents.

KnowledgeofOSHAlawsandregulations.

Participateintrainingtocomplywithneworexistinglaws.

Beabletoworkeveningsandweekends.

TeamMembers must fulfillthe performancestandards of this positionandcomply withpolicies,rules,and procedures of the company,includingthoseset out intheTeamMember Handbookor otherwisecommunicated (verbally or writing)to teammembers.

Havereliabletransportation

Otherdutiesasassigned.

Successfullypassacreditcheck.

JobQualifications

Knowledge:

ThoroughunderstandingandapplicationofFairHousingprinciples.

Demonstrateabilitytoapplyprinciplesoflogical thinking todefineproblems, collectpertinentdata,establishfacts, drawvalidconclusions,andinitiateappropriatecourseofaction.

Effectivelyconveyideas,images,andgoalstoadiversegroupofpersonalities.

Competence in personal computer skills, keyboard, internet search, math, Microsoft Office Suite including Word, Excel, andOutlook.

Ability:

Maintainapositiveattitude,professionalappearance,andcourteousdispositionalways.

Technicalproficiencytolearnnewcomputersoftwareapplications.

Experience:

Preferred minimum of 3 years on-site as a Assistant Community Manager or Community Manager

Education:

Highschooldiplomaorequivalent.

Collegedegreepreferred,butnotrequired.

CertifiedApartmentManager(CAM)orAccreditedResidentManager(ARM)preferred.

WorkingConditions

Continuallyneedtointeractwithcustomers.

Continuallyneedtocomprehendandfollowestablishedinstructions.

Raretooccasionalabilitytoliftandcarryupto20pounds.

Occasionaltoconstantsitting.

Frequenttoconstantwalking.

Occasionaltofrequentclimbingstairs.

Raretooccasionalsimplegrasping

Occasionaltwistingoftheneckandwaist.

Occasionalreachingatorbelowtheshoulderlevel.

Frequentusageofverbalcommunicationequipment.

Raretooccasionalsquatting/bending/stooping.

Occasionaltoconstantrepetitivefinemanipulation.

What is the highest level of education you’ve obtained? What is the highest level of education you’ve obtained?

#J-18808-Ljbffr

Worksite address

manhattan, KS, 66506, US

Who can apply

Review the original listing for work authorization, qualifications and employer requirements.

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