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Job description
Property Management Customer Service RepresentativeWe are looking for a customer-focused, detail-oriented individual to join a property management team. This contract-to-permanent opportunity is ideal for someone who thrives in a busy environment, communicates effectively with residents and prospective residents, and takes pride in delivering responsive support. The role blends customer service, property coordination, and administrative assistance to help create a positive experience for residents while supporting day-to-day property operations.Responsibilities:Deliver attentive and detail-oriented support to current and prospective residents across a high-volume property management setting.Address service concerns, resident questions, and property-related issues with a sense of urgency and follow through to resolution.Review reported property condition matters and coordinate the next steps to help ensure timely corrective action.Assist leasing and property management staff by organizing communications and providing administrative support for daily operations.Help residents navigate housing assistance application processes and maintain accurate documentation as needed.Track customer interactions, updates, and service outcomes within internal systems to support efficient follow-up and recordkeeping.Coordinate with internal teams and external contacts to maintain smooth scheduling, communication, and resident service delivery.
Worksite address
charlotte, NC, 28202, US
Who can apply
Review the original listing for work authorization, qualifications and employer requirements.