About this opportunity
PuroClean lists this Property Restoration Technician opportunity in sterling, Virginia. Review the employer’s description below for duties, qualifications and application requirements.
Job description
Property Restoration TechnicianCompany and Culture: PuroClean, a leader in emergency property restoration services, helps families and businesses overcome the devastating setbacks caused by water, fire, mold, biohazard, and other conditions resulting in property damage. We operate with a'servant-based leadership' mindset and seek to create an environment where our team members can grow both professionally and spiritually through serving our customers, communities, and each other.Job Position Description: With a 'One Team' mentality, manage and complete jobs according to PuroClean® processes per work order. Respond to service calls when needed. Set up and establish efficient job flow, coordinate requirements for the job, complete job documentation, perform and supervise production work, and monitor assigned jobs from start to finish. Follow and enforce all safety procedures on the job site. Monitor all assigned jobs to ensure customer needs are met. Perform sales and marketing activities, including add-on sales and security checks. Communicate and establish relationships with commercial, insurance, and residential customers. Job documentation is completed in a timely and accurate manner. Production costs are maintained at the established rate. Add-on sales are made to customers. Communication to Management, other Team Members, and customer, when appropriate, are timely. Working to ensure all customer needs are met in a kind and sympathetic way, our Project Team Leaders take pride in going above and beyond customer expectations in their times of need by providing a world class level of service which sets up apart from our competitors in the industry.ResponsibilitiesManaging Customer Satisfaction and representing the PuroClean brandEffectively perform all aspects of the production processesContinued development of production skills and expertiseFinancial asset and equipment managementFollowing all uniform and policy guidelines in line with the Brand Identity GuideAlways leaving jobsites with a clean and orderly appearanceCoaching and training of production staff techniciansPreventative maintenance on vehicles, equipment and oversight of facility maintenanceEnsure clear communication with office staff, immediate supervisor and fellow techniciansUse electronic devices and software safely and carefully, including cell phones, tablets and various softwareDrive company vehicles safely24/7 work potential when on call given that we are an emergency service providerQualificationsExcellence in 360 degree Customer Service Mentality - property owners, adjusters, team mates, management, etc.Managing property restoration projects of various types, such as water, mold, fire, biohazard, and content.Willingness for continued learning and growth, ability to 'lead and coach' your teammates.Attention to details in organization, cleanliness and care for facility, assets and equipment.Aptitude with restoration record keeping such as sketching, tick sheets, MICA, Restoration Manager, etc.Awareness and respect for safety, using care are caution with teammates and customers.Strength with multitasking and handling deadlines, organizational and leadership skills.Ability to lift at least 50 lbs. and comfortable on your feet for prolonged periods of time.Clean driving record that would allow you to be a company insured driver.IICRC certification and MICA experience a plus.BenefitsLearn and develop new professional skills in a fast-paced, family environment.Serve your community in their time of need. 'Servant Based Leadership.'Healthcare, continuing education and certification expense, uniform, tools.Competitive pay, overtime when possible, and other benefits.Additional bonus and perks based on personal and company performance."We Build Careers" - Steve White, President and COOWith over 500 locations across North America and Canada, PuroClean is leading the industry in emergency property restoration services, by helping families and businesses overcome the devastating setbacks caused by water, fire, mold, biohazard, and other conditions resulting in property damage. We operate with a'servant-based leadership' mindset and seek to create an environment where our team members can grow both professionally and spiritually through serving our customers, communities, and each other.Culture is very important to us. We want to make sure that we are the right fit for YOU!Apply today and join our Winning TEAM."We are One Team, All In, Following The PuroClean Way in the spirit of Servant Leadership"This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to PuroClean Corporate.
Worksite address
sterling, VA, 20166, US
Who can apply
Review the original listing for work authorization, qualifications and employer requirements.