About this opportunity
University of Rochester lists this PSR III-Imaging Radiologist Workflow Specialist opportunity in rochester, New York. Review the employer’s description below for duties, qualifications and application requirements.
Job description
Strong Memorial Hospital
nFull time
nR
nAs a community, the University of Rochester is defined by a deep commitment to Meliora - Ever Better. Embedded in that ideal are the values we share: equity, leadership, integrity, openness, respect, and accountability. Together, we will set the highest standards for how we treat each other to ensure our community is welcoming to all and is a place where all can thrive.
nJob Location (Full Address):
n601 Elmwood Ave, Rochester, New York, United States of America, 14642
nOpening:
nWorker Subtype:
nRegular
nTime Type:
nFull time
nScheduled Weekly Hours:
n40
nDepartment:
n Imaging-Radiologist Workflow
nWork Shift:
nUR - Day (United States of America)
nRange:
nUR URCA 205 H
nCompensation Range:
n$20.30 - $27.41
nThe referenced pay range represents the minimum and maximum compensation for this job. Individual annual salaries/hourly rates will be set within the job's compensation range, and will be determined by considering factors including, but not limited to, market data, education, experience, qualifications, expertise of the individual, and internal equity considerations.
nResponsibilities:
nThe Imaging Information Intake Specialist provides key support to the URM Radiology department. This team facilitates critical triage between other physicians and Radiologists, early identification and reporting of critical findings, as well as facilitates the image ingestion and distribution for outside providers and patients. The team serves as a clinical help desk for level 1 issue resolution for both process and clinical efficiency. The candidate should possess excellent customer service skills and ability to handle multiple incoming and critical situations simultaneously.
nSCHEDULE
nnSunday 7:30am-4p; Monday-Thursday 8:30am-5p
n nESSENTIAL FUNCTIONS
nImage Transfer and Image Intake Management:
nnnFulfill requests from Providers of CD uploads to PACS and nominations on Powershare
n
nnUtilize Powershare for image transfer to Eview/EMR
n
nnGenerate order of foreign study in RIS under SMH MRN and unique accession number
n
nnNominate studies to PACS in Powershare using SMH MRN and accession number
n
nnValidates studies in eView to assure all images were sent and patient demographics are accurate
n
nnObtain outside studies from other hospitals/Imaging sites when requested from Providers and/or Radiologists utilizing the Powershare application whenever possible
n
n nTriaging calls to appropriate section:
nnnProvide first level Help Desk phone support for large group of UR Physicians in need of a Radiologist to answer questions related to patient care/diagnosis/treatment plan. Triage calls to the appropriate organ-based section on questions provided using critical thinking to assure you are meeting the customer’s needs in a timely fashion.
n
nnReceive and triage phone calls of studies with no dictation in need of an urgent verbal read from all locations and ordering offices.
n
nnTriage calls from Physicians and/or ordering offices with questions. Call offices per request from the Radiologist to reach a provider who has a question regarding ordered exam while they are protocolling requests.
n
nnReceive, resolve, or triage if necessary regional hospitals / Urgent Care Centers inquiries for STAT reads.
n
n nUltra Mobile Imaging/Buffalo Pediatric/Auburn Hospital/Urgent Care Center read requests
nnnReceive notification from site of image transfer to Powershare in need of STAT read
n
nnPerform patient registration in eRecord (HIS) and eView (RIS)
n
nnNominate study from Powershare to PACS, entering UR Patient demographics MRN and Accession #
n
nnMonitor exam to meet expected turn-around time for dictation (UltraMobile:2 hours/ Buffalo Pediatric Urgent Care: 30 minutes/ Auburn Hospital: 60 minutes), escalate to appropriate organ-based reading section for read if necessary.
n
n nAttorney/Subpoena requests for Digital images:
nnnGrant requests for digital images from law firm and subpoena requests ensuring all SOP and legal guidelines followed.
n
nnProvide invoice and receive and process payment.
n
nnBurn requested images, validate images and mail out CD
n
nnScan packet once CD is mailed into Primordial
n
n nPrimordial dashboard:
nnnMonitor dashboard for critical results and/or significant findings reported by Radiologists:
n
nnProvide first hand response to Radiologists requests to contact Physicians to patch into Radiologist for STAT findings of patients Imaging studies performed at UR Medicine, Strong West, Science Park, Greece sports, Clinton Crossing Orthopedics, All UR Medicine Urgent Care Centers, Auburn, Noyes and FF Thompson.
n
nnImage QC’s entered by Radiologists: communicate to modality section Supervisor. Monitor to assure Supervisor has addressed the QC and closes the job on Primordial to remove from the list.
n
nnCall results for all Hospitals listed above- “Clerical to call results” requests: Contact Physician and interpret results of imaging study of their patient. Triage phone calls to appropriate organ-based section if Physician is in need of speaking to a Radiologist for further evaluation of their patient.
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nnClose significant finding or clerical to call event on Primordial dashboard once request has been completed.
n
n nAddendums to finalized reports:
nnEmail appropriate Radiologist to inform them of an issue reported and addendum needed from the requesting Physician for Imaging study
n nOther duties as assigned
nMINIMUM EDUCATION & EXPERIENCE
nnnHigh School diploma and 2 years of relevant experience required
n
nnOr equivalent combination of education and experience
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nnMedical Terminology, experiences with surgical/appointment scheduling software (such as Flowcast), and electronic medical records preferred
n
n nKNOWLEDGE, SKILLS AND ABILITIES
nnDemonstrated customer relations skills required
n nThe University of Rochester is committed to fostering, cultivating, and preserving an inclusive and welcoming culture to advance the University’s Mission to Learn, Discover, Heal, Create – and Make the World Ever Better. In support of our values and those of our society, the University is committed to not discriminating on the basis of age, color, disability, ethnicity, gender identity or expression, genetic information, marital status, military/veteran status, national origin, race, religion, creed, sex, sexual orientation, citizenship status, or any other characteristic protected by federal, state, or local law (Protected Characteristics). This commitment extends to non-discrimination in the administration of our policies, admissions, employment, access, and recruitment of candidates, for all persons consistent with our values and based on applicable law.
nNotice: If you are a Current Employee, please log into myURHR to search for and apply to jobs using the Jobs Hub. Your application, if submitted using this portal, cannot be moved forward.
nLearn. Discover. Heal. Create.
nLocated in western New York, Rochester is our namesake and our home. One of the world’s leading research universities, Rochester has a long tradition of breaking boundaries—always pushing and questioning, learning and unlearning. We transform ideas into enterprises that create value and make the world ever better.
nIf you’re looking for a career in higher education or health care, the University of Rochester may offer the perfect opportunity for your background and goals.
nAt the University of Rochester, we are committed to fostering, cultivating, and preserving an inclusive and welcoming culture and are united by a strong commitment to be ever better—Meliora. It is an ideal that informs our shared mission to ensure all members of our community feel safe, respected, included, and valued.
Worksite address
rochester, NY, 14600, US
Who can apply
Review the original listing for work authorization, qualifications and employer requirements.