This job is closed
Applications are no longer available for this announcement. Explore current related opportunities below.
Job description
Join Cleveland Clinic and experience world-class healthcare at its best. Cleveland Clinic Lutheran Hospital is a proud Magnet Hospital awarded by the American Nurses Credentialing Center, the highest honor an organization can receive for professional nursing practice. On our team, you will provide stellar patient care, receive endless support and appreciation, and build a meaningful career at one of the most respected healthcare organizations in the world.
nAs a member of the Behavioral Health Intake team, the Psychiatric Crisis Specialist will be responsible for the throughput of behavioral health patients within participating in Cleveland Clinic Emergency Departments and hospitals. In this role, the Psychiatric Crisis Specialist will help coordinate patient care and placement, support efficient patient flow and collaborate with multidisciplinary teams to ensure patients receive appropriate behavioral health services. Additionally, you will participate in clinical oversight and provide instructional support to help maintain high standards of patient care and team performance.
nWe will hire our Psychiatric Crisis Specialist in two different job titles, based on educational background:
nnnPsychiatric Crisis Specialist I
n
nnPsychiatric Crisis Specialist II
n
n nA caregiver in this position works nights from 9:00 p.m. - 7:30 a.m.
nA caregiver who excels in this role will:
nnnComplete comprehensive mental status, psychosocial, risk and chemical use assessments to identify patient crisis needs.
n
nnParticipate in ongoing assessments and provide care plan recommendations for patients experiencing extended wait times for disposition.
n
nnProvide crisis intervention services using therapeutic interventions based on patient-centered outcomes, standards of care, current research and evidence-based practice.
n
nnSupply information to the medical team to assist with differential diagnosis considerations.
n
nnRecognize significant changes in patient condition and respond appropriately.
n
nnNavigate insurance verification for behavioral health patients.
n
nnProvide psychoeducation to patients' families, significant others and fellow caregivers regarding behavioral health, de-escalation techniques and related topics to support the current plan of care.
n
nnServe as a patient advocate while involving patients, families or designees and current providers in developing individualized plans of care that reflect cultural, religious and educational needs.
n
nnCollaborate with multidisciplinary teams to develop and support individualized treatment and discharge plans.
n
nnProcess referred cases to appropriate dispositions, including inpatient placement or coordination of community wraparound services for successful discharge planning.
n
nnParticipate in the clinical instruction and supervision of Psychiatric Crisis Intervention Specialists pursuing independent licensure, as well as student interns completing departmental learning experiences.
n
nnMaintain integrity in professional charge capture for crisis intervention services and ensure accurate documentation of all services provided.
n
nnPursue ongoing education in behavioral health practices and standards.
n
nnAssist with orientation and training of new Behavioral Health Intake team caregivers and other hospital personnel.
n
nnCommunicate patient plans of care, outcomes and acuity during end-of-shift reports.
n
nnPerform routine administrative and office functions to support casework processes.
n
nnIncorporate informatics tools, principles and practices into the safe and effective delivery of care.
n
nnPromote patient safety goals and contribute to a positive, collaborative work environment.
n
nnComplete all required documentation and records related to patient care.
n
n nPsychiatric Crisis Specialist I
nMinimum qualifications for the ideal future caregiver include:
nnnBA, BS, MA or MS in a healthcare profession OR MEd, RN, MA or MS.
n
nnLicensed Social Worker (LSW), Licensed Professional Counselor (LPC), Licensed Chemical Dependency Counselor III (LCDC-III) or Registered Nurse (RN).
n
nnTwo years of work experience OR two years of an internship in a clinical setting.
n
nnCompetency of patient populations (child/adolescent, adult, geriatric), diversity, social determinants of health, community resources, Ohio Revised Code, DSM/ICD, mental illness, chemical use/abuse, basic medical clearance, healthcare law and other competencies as assigned
n
nnPossession of resources for all communities and counties served by Cleveland Clinic facilities
n
n nPreferred qualifications for the ideal future caregiver include:
nnLicensed Independent Social Worker (LISW), Licensed Independent Social Worker with Supervisory Designation (LISW-S), Licensed Professional Clinical Counselor (LPCC) or Licensed Professional Clinical Counselor with Supervisory Designation (LPCC-S)
n nPsychiatric Crisis Specialist II
nMinimum qualifications for the ideal future caregiver include:
nnnMA, MS, in a healthcare profession, or an MEd
n
nnLicensed Social Worker (LSW) required or
n
nnLicensed Professional Counselor (LPC) required or
n
nnLicensed Chemical Dependency Counselor III (LCDC-III) required or
n
nnRegistered Nurse (RN) required
n
n nCertifications preferred - Licensed Independent Social Worker (LISW), Licensed Independent Social Worker with Supervisory Designation (LISW-S), Licensed Professional Clinical Counselor (LPCC), Licensed Professional Clinical Counselor with Supervisory Designation (LPCC-S)
nWork Experience:
nThe compensation range provided corresponds to the Psychiatric Crisis Specialist I or II position. Individual pay rates may vary depending on Education Background and Relevant Experience
nnnExperience required - Two years' work experience post Master's Degree
n
nnCompetency of patient populations (child/adolescent, adult, geriatric), diversity, social determinants of health, community resources, Ohio Revised Code, DSM/ICD, mental illness, chemical use/abuse, basic medical clearance, healthcare law, other competencies
n
nnPossession of resources for all communities and counties served by Cleveland Clinic facilities
n
nnTwo years of work experience post Master's Degree
n
n nPhysical Requirements:
nnnRequires Corrected hearing and vision to normal range
n
nnSome positions may be more sedentary work
n
nnSome positions may be more light work
n
nnRequire full range of motion, eye-hand coordination
n
nnRequire standing or walking for extensive periods of time
n
nnRequire some exposure to communicable disease or bodily fluids
n
n nPersonal Protective Equipment:
nnFollows standard precautions using personal protective equipment as required
n nPay Range
nMinimum hourly: $22.85
nMaximum hourly: $34.85
nThe pay range displayed on this job posting reflects the anticipated range for new hires. A successful candidate's actual compensation will be determined after taking factors into consideration such as the candidate's work history, experience, skill set and education. The pay range displayed does not include any applicable pay practices (e.g., shift differentials, overtime, etc.). The pay range does not include the value of Cleveland Clinic's benefits package (e.g., healthcare, dental and vision benefits, retirement savings account contributions, etc.).
nCleveland Clinic Health System is pleased to be an equal employment employer: Women / Minorities / Veterans / Individuals with Disabilities
Worksite address
canton, OH, 44730, US
Who can apply
Review the original listing for work authorization, qualifications and employer requirements.