Psychiatric Office Assistant Internship/Outpatient Clinic (Certification Program)/Port Saint Lucie

Job description

Company:   Harmony United Psychiatric Care

nJob Title: Psychiatric Office Assistant Internship/Outpatient Clinic (Certification Program)

nProgram Duration: 3 to 6 months (600 hours total)

nSchedule: Flexible, minimum 20 hrs/week with 10 hrs/day (Full office day)

nLocation: Port Saint Lucie

nAbout Us

nHarmony United Psychiatric Care is part of Harmony United Healthcare LLC. We are a network of outpatient mental health clinics. We provide comprehensive, full-service outpatient mental health services in Florida through in-person and virtual visits through a secure online telehealth platform. Our services include Psychiatric/Psychological Evaluations, Medication Management, Psychotherapy & Counseling, and Neuropsychological Testing Services. Our team of mental health professionals includes psychiatrists, clinical psychologists/neuropsychologists, board-certified psychiatric nurse practitioners, certified physician assistants, and licensed therapists. We care for adults, adolescents, and children aged five and above. Each patient is treated with compassion and respect at Harmony United Psychiatric Care.  We strive to provide the best treatment possible through individualized care for patients' needs.

nAbout the Program

nThe Psychiatric Office Assistant Internship Program is designed for individuals seeking to transition into healthcare careers or entry-level candidates without prior medical experience. This hands-on program offers foundational exposure to medical office operations, particularly within behavioral and mental health settings.

nParticipants will gain practical skills, industry knowledge, and mentorship, enhancing their resumes and employability in the healthcare field. After successfully completing the program, you will receive a Certificate of Completion stating the hours served and skills learned, which can be included in your resume as an experience.

nVoluntary, Unpaid Internship Program

nThis internship is a voluntary and unpaid position. Participants will not receive financial compensation or wages for their time during the internship. However, they will gain valuable, hands-on experience and training in a professional mental health care environment.

nThere are no fees charged by Harmony United Psychiatric Care  for this internship program. All training and mentorship are provided at no cost to the intern.

nEligibility Criteria

nnnIndividuals aged 18 or above

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nnMust be a High School graduate

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nnNo prior healthcare or office experience required

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nnAble to commit a consistent schedule

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nnMust pass a basic screening ( e.g. background check)

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nnMotivated to gain healthcare experience for career development

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n nProgram Schedule

nnnWeek 1 – Orientation and HIPAA/confidentiality training

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nnWeek 2 to 4 – Front desk observation and shadowing

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nnAfter week 4 – Supervised hands-on practice in  Psychiatric Out-Patient office tasks

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n nKey Responsibilities and Training Offered

nUnder the supervision, you will learn and perform:

nnnProfessional phone etiquette and patient scheduling

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nnElectronic Health Record (EHR) basics using MEDENT

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nnPatient check-in/check-out procedures

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nnManaging patient flow and waiting area

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nnProfessionalism, discretion, and confidentiality in healthcare

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nnAppointment scheduling and front desk duties including faxing, copying and filing

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nnBasics of psychiatric services offered

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nnGeneral medical terminology

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nnIntroduction to insurance billing and coding

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nnHIPAA compliance and patient privacy

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nnAnd other responsibilities pertinent to the operation of the clinic.

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n nSupervision and Support

nnnAssigned supervisor

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nnWeekly feedback and progress check-ins

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nnReal-time guidance and corrections

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nnStructured training checklist to track learning milestones

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nnObservation periods prior to independent work

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n nAdvantages

nUpon successful completion, participants will receive

nnnCertificate of completion detailing hours and skills acquired

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nnReference letter for employment or further education

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nnExperience to include on professional resumes

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n nEligibility to complete the Program

nTo be eligible for completion of program and receiving Certificate of Completion, participants must successfully complete a minimum of 600 hours of internship with us. This ensures sufficient hands-on experience and mastery of the core skills outlined in the program.

nDrug-free policy:

nHarmony United Psychiatric Care enforces a comprehensive drug-free workplace policy to ensure the safety and security of our employees and visitors. We prohibit the use of illegal drugs and the unauthorized use of controlled substances on company premises or during work hours. To ensure compliance, we conduct pre-joining drug screening and random drug testing. Violations of this policy will lead to disciplinary action, including termination of internship. By applying for an internship with us, candidates acknowledge their understanding of these terms and willingness to abide by our drug policy. 

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