About this opportunity
Hampton Inn by Hilton Augusta lists this PT Communications Operator opportunity in las vegas, Nevada. Review the employer’s description below for duties, qualifications and application requirements.
Job description
Telephone OperatorHilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision "to fill the earth with the light and warmth of hospitality" unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!As a Telephone Operator, you would be responsible for answering and responding to internal and external calls in the hotel's continuing effort to deliver outstanding guest service and financial profitability. Specifically, you would be responsible for performing the following tasks to the highest standards:Respond to guest inquiries and requests and resolve issues via telephone in a timely, friendly and efficient mannerProvide information and demonstrate knowledge of all hotel facilities and servicesRespond to emergencies and document and relay comprehensive, accurate information to proper parties in emergency situationsAccept and deliver all messages promptly and accurately, utilizing proper grammar and spellingOperate office equipment including, but not limited to, computers, PBX system, fax machine, e-mail, etc.Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values:Hospitality - We're passionate about delivering exceptional guest experiences.Integrity - We do the right thing, all the time.Leadership - We're leaders in our industry and in our communities.Teamwork - We're team players in everything we do.Ownership - We're the owners of our actions and decisions.Now - We operate with a sense of urgency and disciplineIn addition, we look for the demonstration of the following key attributes:QualityProductivityDependabilityCustomer FocusAdaptability
Worksite address
las vegas, NV, 89101, US
Who can apply
Review the original listing for work authorization, qualifications and employer requirements.