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Job description
Office of Technology and Innovation (OTI) in New York City seeks a Public Safety Incident and Service Delivery Manager to lead 24/7 IT operations for critical public safety systems. This role requires senior IT leadership, strong incident management, and close coordination with FDNY and NYPD.
You will supervise contractors, ensure SLA/OLA adherence, and report metrics to executive stakeholders while driving continual process improvements across ITIL-based governance.
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Worksite address
new york, NY, 10261, US
Who can apply
Review the original listing for work authorization, qualifications and employer requirements.