About this opportunity
Advocate Health lists this Public Safety Officer I - Armed (PSO I) opportunity in downers grove, Illinois. Review the employer’s description below for duties, qualifications and application requirements.
Job description
It's More Than a Job, It's a Calling!
Position: Public Safety Officer I - Armed
Location: Good Samaritan hospital; Downers Grove, IL.
Full Time; 1st/2nd shift Hybrid
~ and .
~Week rotation with every other weekend off.
Major Responsibilities:
Provides security services
with a customer-service approach, focusing on
professionalism, fairness, and compassion even
in
challenging circumstances and
in accordance with
policies, procedures, and training.
Inspires confidence in patients, visitors, and team members by presenting a professional, approachable, and service-oriented appearance and demeanor.
Is
alert, observant, and ethical.
Complies with
and enforces all safety and security rules and regulations. Maintains Department uniform and equipment
in
good repair.
Performs routine responsibilities during interior and exterior patrols to ensure safety and security, including but not limited to inspections to
identify
vulnerabilities, hazards, and fire conditions, audits of Interim Life Safety Measures, patient valuables management, and thorough contraband searches.
Assists
team members, patients, and visitors by providing information, directions, and physical help. Ensures traffic control, monitors conduct of visitors on
premises and
confronts unauthorized
persons
for questioning.
Prevents, responds to, and investigates workplace violence. Responds to service calls, such as combative or threatening patients or visitors and team member incidents.
Serves as a primary resource for de-escalation,
utilizing
use of
force
when necessary (
e.g.
conducted electrical
weapon
(CEW)
,
h
andcuffing
.)
Performs key responsibilities to plan, prevent, practice, and respond to emergencies such as lost or abducted infants/children, fire, and active threats.
Responds
immediately
to
emergency
and crisis situations; physically intervenes
in accordance with
training to situations that have
a potential
for injury.
Investigates
incidents that occur on Advocate
Health
property and
completes
timely
and
accurate
reports. Addresses and escalates complaints to the
appropriate leader
and provides supporting documentation.
Performs liaison rounding duties to cultivate close partnerships with all departments
and units. Delivers security awareness education to team members to
leverage
their
assistance
in the overall security of the site.
Liaisons with
federal,
state
,
and local law enforcement and first responder agencies. Coordinates, briefs, and
monitors
every law enforcement prisoner patient guard to ensure policy compliance and prevent unsafe practices.
Maintains current Department training standards in radio communications, verbal de-escalation,
hemorrhage control (e.g. “STOP the BLEED”), CPR, application of clinical restraints, conducted energy weapon (
e.g.
T
ASER
), to include training on any/all department-issued equipment and/or requirements identified in
training academy and
the Annual Training Plan.
Assists
with exterior
traffic and crowd control, including parking
enforcement, valet parking
assist
, and vehicular
assistance
.
Utilizes
Interview and Interrogation tactics to
uncover information about incidents that have occurred.
Completes patrolling with a community-oriented
approach.
Licensure, Registration, and/or Certification Required:
Security Officer Healthcare Certification (CHSO) issued by the International Association for Healthcare Security and Safety (IAHSS) must be obtained on a one-time basis within two years of appointment to this role.? Recertification is not
required
.
For North Carolina teammates, an Armed Guard License issued by NC
Private
Protective Services must be obtained within
1
year and
maintained
through training and competency assessments.
NIMS Compliance Certification
Firearm Owners Identification (FOID) Card issued by the Illinois State Police or Concealed Carry Weapon (CCW) license issued by the Department of Justice (DOJ).
Must meet State of IL Department of Financial and Professional Regulation licensing requirements and
able
to obtain a Firearm Control Card (FCC) for Proprietary Personnel within
90 days
of hire.
Stop the Bleed Certification
A valid driver’s license issued by the Division of Motor Vehicle.
Certified in Conducted Energy Weapon (e.g.
TASER
) use within
90 days
of hire and periodically thereafter.
Maintains strong awareness of street drugs, gang activity, and human trafficking.
Education Required:
Hi
gh School Diploma or GED
Experience Required:
Typically requires
1
year
s
of experience in a security, related public safety, or customer service area that includes
experiences
in responding to emergent situations and
identifying
and resolving issues that pose a potential risk to patients, visitors,
teammates
and/or property
.
Knowledge, Skills & Abilities Required:
A
n above average level o
f emotional intelligence, including
empathetic
and compassionate responses to
teammate
,
visitor
,
and patient incidents.
The ability to function in
a work environment in which
we maximize teammate talent, treat each other with respect, and care for one another like family and with kindness.
A
daily
commitment to patient-centered safety practices.
Collaborative work
with medical staff
and external law enforcement, as
appropriate
.
The ability to
remain calm under pressure to support a safe, welcoming, and therapeutic environment for everyone in the facility.
The ability to interact with peers with positive intent and
create
innovative
solutions through collaborative relationships
.
Must successfully pass background investigation, drug screen, pre-placement physical and psychological screening assessment post-offer, pre-employment and periodically thereafter.
Teammates already employed in Public Safety Officer
position
prior to “7-28-24” will have
18 months
to comply.
Illinois team members must have completed
State
of Illinois 20-hour Basic Security Officer cours
e wi
th semi-automatic pistol endorsement.
Willingness to carry a department authorized firearm while on duty.
The firearm and level III holster must be
purchased
upon hire, supplied, and
maintained
by the Officer as outlined in the Public Safety Firearms Policy and approved by the
Department
Range Masters.
Required annually to achieve a passing score of 70% or greater on the State of IL Mandatory Annual Active Duty and Retired Officer Handgun Qualification Course of Fire, un-assisted.
Probationary Officers must complete
range
qualification
within their 90-day probationary period and must attend the first qualification date within their probationary period.
Demonstrated ability to exercise mature judgment and sound reasoning while
maintaining
a courteous and tactful demeanor in dealings with
teammates
, visitors, and patients, even if they are verbally aggressive
persons
.
Demonstrated experience in quickly assessing dangerous situations and taking
appropriate action.
Demonstrated ability in verbal and written communications.
Ability to use a computer to document work (e.g.
Microsoft Word, Excel, navigating a web page, and database entry).
Ability to defend
self-and/or
others in case of physical confrontations when de-escalation efforts fail and there is cause to
physically restrain a person against their will who is
non-co
mpliant
and
committing a criminal act or
lacks capacity and is
attempting
to elope
.
Ability to communicate effectively with people; ability to hear radio and telephone communications at both high and low decibels.
Ability to communicate via radio and telephone with clear diction without impediments.
Physical Requirements and Working Conditions:
Must sit, stand, walk, and drive throughout the workday
and must
lift up
to 35 lbs. occasionally. Must be able to push/pull with 35 lbs. of force.
Must
possess
the hand
strength, dexterity, and ability to safely
operate
a firearm
.
Must perform all functions of operating, loading/un-loading, breaking down and cleaning a firearm un-assisted and without
assist
devices.
Have 20/20 vision in both eyes
or
correctable to 20/20 with corrective lenses in both eyes.
May be exposed to mechanical, electrical, chemical, explosive, and radiation hazards. Protective clothing must be
worn
as necessary.
Operates all
equipment
necessary to perform the job.
Frequent exposure to aggressive behavior and emotionally charged situations.
Must be able to handle personal stress and
possible violence.
Must be physically fit and able to walk all areas of the facilities and grounds, to restrain those who need restraint and be able to
assist
clinical teammates
with lifting patients of all sizes
.
Preferred Knowledge, Skills & Abilities:
Behavioral Threat Assessment
knowledge
Use of Force Review
Crime through environmental design awareness
Ability to present material and
facilitate
meetings
DISCLAIMER
All responsibilities and requirements are subject to possible modification to reasonably accommodate individuals with disabilities.
This job description in no way states or implies that these are the only responsibilities to be performed by an employee occupying this job or position.
Employees must follow any other job-related instructions and perform any other job-related duties requested by their leaders.
Worksite address
downers grove, IL, 60515, US
Who can apply
Review the original listing for work authorization, qualifications and employer requirements.