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4M Analytics

Public Sector CSM: AI-Driven Growth & Field Engagement

atlanta, GA

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Job description

4M Analytics is seeking a data-driven Customer Success Manager for our public sector team in the Atlanta area. You will own onboarding, adoption, and renewal cycles, working closely with DOTs and agencies to translate platform value into measurable outcomes.

This field-facing role requires strong relationships, stakeholder engagement, and a habit of using BI and AI tools to track health and drive retention; expect up to 80% travel and on-site visits.

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Worksite address

atlanta, GA, 30383, US

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