About this opportunity
Smart IT Frame LLC lists this Python Support Engineer with Cloud Foundary opportunity in san francisco, California. Review the employer’s description below for duties, qualifications and application requirements.
Job description
Python Support Engineer with Cloud Foundary
As Foundry Support Engineers, we leverage our technical skills to assist Foundry users. Collaborating with product engineers and support teams, we ensure user issues are resolved efficiently.
Overview
Foundry Support Engineer role focused on providing technical guidance, troubleshooting, and customer-focused assistance for Foundry users.
Responsibilities
Act as a technical contact for data engineers using Foundry, providing support and guidance.
Develop a strong understanding of Foundry applications to address user inquiries effectively.
Work with product engineers to identify and fix user-reported bugs, improving platform stability.
Lead initiatives to enhance the global support framework for Foundry users.
Contribute to improving core documentation by clarifying complex concepts.
What We Value
Experience with analytical software and large data sets.
Familiarity with advanced data analysis techniques.
Knowledge of development practices, including efficient code management.
A passion for customer support and experience in complex software environments.
Mandatory Skills
Understanding of APIs and best development practices.
Strong English communication skills for addressing complex customer issues.
Seniorities and Employment
Seniority level: Mid-Senior level
Employment type: Full-time
Job function: Business Development
Industries: IT Services and IT Consulting
Location: San Francisco, CA
Salary: $80,000.00-$180,000.00
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Worksite address
san francisco, CA, 94199, US
Who can apply
Review the original listing for work authorization, qualifications and employer requirements.