About this opportunity
Meridian Behavioral Healthcare, Inc. lists this QI Specialist opportunity in gainesville, Florida. Review the employer’s description below for duties, qualifications and application requirements.
Job description
For over 50 years, Meridian Healthcare has been a trusted provider of compassionate care for individuals facing mental health and substance use challenges. With service centers across 13 counties in North Central Florida, we are committed to transforming lives and communities from the inside out.
We live by our core values: Hope, Empathy, Accountability, Resilience, and Teamwork (H.E.A.R.T.). If these resonate with you, we invite you to become part of our dedicated and mission-driven team.
About the Role
At Meridian, quality is more than a standard, it's a commitment to the people and communities we serve. As a Quality Improvement Specialist, you will play an essential role in helping ensure our services remain safe, effective, compliant, and focused on continuous improvement. Your work behind the scenes directly supports the delivery of exceptional care and helps strengthen outcomes for individuals seeking mental health and substance use treatment.
In this impactful role, you will collaborate with teams across the organization to monitor performance, analyze data, support accreditation and licensing efforts, coordinate quality initiatives, and identify opportunities for improvement. Through your attention to detail, problem-solving abilities, and commitment to excellence, you will help foster a culture of accountability, innovation, and continuous quality improvement that advances Meridian's mission and enhances the experience of those we serve.
What You Will Do
Coordinate documentation and evidence collection for accreditation, certification, and licensing reviews
Conduct routine and targeted quality reviews to evaluate compliance with regulatory, contractual, accreditation, and organizational requirements
Monitor quality metrics and performance indicators, identifying trends, risks, deficiencies, and improvement opportunities
Assist departments with developing, implementing, and monitoring corrective action plans
Participate in root cause analyses and performance improvement initiatives
Support Continuous Quality Improvement (CQI) and Risk Management activities across the organization
Coordinate emergency preparedness documentation, committee activities, training records, drills, and after-action reporting
Assist in maintaining compliance with emergency management and business continuity requirements
Facilitate the distribution, collection, and analysis of client satisfaction surveys and other organizational surveys
Monitor and analyze client satisfaction data, kiosk feedback, grievances, and stakeholder concerns
Prepare reports, dashboards, executive summaries, and performance data for leadership, committees, regulatory bodies, and external stakeholders
Support Quality Improvement Committees and organizational quality initiatives
Assist in managing the Policy Management Database, ensuring timely review and approval of policies, procedures, and forms
Represent Meridian professionally during audits, reviews, and community activities
Assist with the planning, coordination, completion, and follow-up of internal, external, contractual, accreditation, and regulatory audits
Maintain strict confidentiality related to client information, employee information, Risk Management activities, and legal matters
Serve as a resource, consultant, and trainer to support quality and compliance efforts throughout the organization
Perform other duties as assigned to support departmental and organizational goals
What We're Looking For
Bachelor's degree (BA/BS) required
One (1) year of experience in a business or professional setting required
One (1) year of experience in healthcare quality improvement, accreditation, compliance, auditing, risk management, performance management, or a related field preferred
Equivalent combinations of education, training, and experience may be considered
Experience working in a healthcare setting preferred
Proficiency in Microsoft Office Suite, including Excel, Word, Outlook, and PowerPoint
Strong analytical, organizational, and report-writing skills
Experience with data collection, reporting tools, electronic health records, or healthcare regulatory requirements preferred
Minimum typing speed of 35 CWPM
Valid Florida driver's license with a clean driving record and the ability to meet company insurance requirements
Strong attention to detail and ability to manage multiple priorities effectively
Knowledge, Skills & Abilities
Knowledge of quality improvement principles, performance measurement, and process improvement methodologies
Ability to analyze data, identify trends, and develop meaningful reports and recommendations
Strong understanding of regulatory compliance, accreditation standards, and quality assurance practices
Excellent written and verbal communication skills
Ability to effectively present information to leadership, committees, and external stakeholders
Strong organizational and project management skills with the ability to meet deadlines
Ability to work independently while collaborating effectively with multidisciplinary teams
Strong problem-solving and critical-thinking abilities
Proficiency with Microsoft Office applications and database systems
Ability to maintain confidentiality and exercise sound judgment when handling sensitive information
Commitment to continuous learning, quality outcomes, and organizational excellence
Why You'll Love Working Here
Competitive Pay & Incentives
Work-Life Balance: Generous PTO for vacation, sick time, and holidays
Comprehensive Benefits: Multiple health plans, dental, vision, life insurance, and long-term disability
Retirement Planning: 403(b) with up to 8% company match after 7 years
Growth & Development: Tuition reimbursement, career advancement pathways, and Public Service Loan Forgiveness eligibility
Wellness & Support: Employee Assistance Program (EAP), wellness incentives, and mental health resources
Inclusive Culture: Supportive, team-oriented environment with employee events and recognition
Additional Perks: Cell phone discounts, travel reimbursement, LegalShield, pet insurance, and more
Make a Difference
Join a team dedicated to delivering excellence through continuous improvement, accountability, and innovation. Your efforts will help strengthen quality, safety, compliance, and organizational effectiveness, ensuring that Meridian can continue making a meaningful difference in the lives of the individuals and communities we serve.
Meridian is proud to be an Equal Opportunity Employer. We are committed to fostering a diverse and inclusive workplace where all qualified applicants are considered without regard to race, color, religion, gender identity or expression, sexual orientation, national origin, age, disability, veteran status, or any other protected status.
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Worksite address
gainesville, FL, 32635, US
Who can apply
Review the original listing for work authorization, qualifications and employer requirements.