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Job description
Sun Life U.S. is seeking an Associate Director of Quality Assurance to lead the QA function across Dental Shared Services, ensuring accurate, compliant performance in Contact Center, Claims, Utilization Management, and Provider Operations.
You will partner with Operations, Compliance, Training, Workforce Management, and BPO leadership to translate quality insights into action plans, drive client audits, and pursue regulatory readiness and continuous improvement.
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Worksite address
glendale, AZ, 85318, US
Who can apply
Review the original listing for work authorization, qualifications and employer requirements.