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Job description
Position Title: Quality Assurance Lead
Location: Spanish Lake, Missouri
Division: Advancia Technologies
Shift: 7:00-3:30
This position is contingent upon contract award
Position Summary
The Quality Assurance Lead will identify and proactively prevent issues that can detract from or degrade contract performance on a government work site. The QA Lead implements a contractor project quality control program to ensure quality outcome, training, and government customer requirements are met with regard to records management, document processing, handling, correspondence, and delivery; document scanning, photocopying, and conversion; document data entry, data analysis, tracking, temporary storage of government records; communication; and facilities support.
Essential Duties & Responsibilities:
Collect and maintain records confirming all contractor personnel have completed required training
Ensure services are performed to government customer standards
Develop procedures to identify and prevent occurrences of defective services
Develop and oversee procedures to remediate any processes where acceptable quality levels are not being met
Implement the quality system, the quality records, and summary reports on quality for operation and program management review
Analyze quality data collected and recommend related changes to the Site Manager
Ensure all site personnel are trained in the quality aspects of their job
Manage corrective action requests and error transmittal reports for timely resolution and document the final disposition for quality issues
Recommend changes regarding quality control
Coordinate quality performance and customer quality service issues with government personnel and Contractor’s Site Manager
Provide guidance and implementation of the contractor’s Quality Control program onsite
Minimum Qualifications:
Minimum of three (3) years’ work experience working at a record facility
Minimum of one (1) year experience in Quality Assurance/Quality Control
3 years of work experience plus BA or 7 years of work experience
High School Diploma or equivalent
Excellent communication and reasoning skills
Ability to communicate and work in a team environment
Ability to work with minimal supervision
Ability to maintain accuracy of less than one percent error rate for data and/or file operations
Strong attention to detail
Read, write, and communicate using the English language at a level sufficient to perform job functions
Skilled in the use of standard computer software applications
Valid State Driver’s License
Ability to meet the security requirements for obtaining a badge (i.e., National Agency Checks with Inquiries)
Ability to pass a drug screen and employment background check
Ability to pass a fit-for-duty test
Ability to perform in a labor-intensive environment (see physical demands below)
Preferred Qualifications:
Associate’s degree or higher
NARA records management training
Experience operating a pallet jack, order picker, counterbalance, and/or reach and turret truck
Familiarity with shipping and receiving processes
Working Schedule:
Facility hours 6:00am - 6:00pm
Shift: 7:00-3:30
Working Environment:
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Normally subjected to inside (warehouse) environmental conditions. The noise level in the work environment is usually moderate to high. Adherence to OSHA guidelines is mandatory, and as such, donning of protective equipment/gear may be required.
Physical Demands (including but not limited to):
Ability to physically lift boxes which typically weigh 30-50 pounds on a regular basis. Ability to carry boxes between 30-50 pounds for distances up to a quarter of a mile within a facility. Ability to safely climb and balance on ladders to obtain boxes which can weigh 30-50 pounds, from shelving up to 15 feet high. Ability to climb caster equipped ladders and maneuver on catwalks while handling boxes of records, typically weighing 30-50 pounds, which are stored up to 15 feet above the floor, regularly. Performance of work regularly requires walking, stooping, bending, reaching, and squatting to reach boxes. Position requires working long hours on one’s feet and walking several miles per day is routine. Specific vision abilities required by this job include close vision, distance vision, color vision, depth perception, and ability to adjust focus with corrections if necessary.
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Advancia Technologies LLC is anequal opportunity employer.Advancia Technologies LLCdoes not discriminate in employment opportunities or practices on the basis of race, color, religion, sex, national origin, age, disability, marital status or any other characteristic protected by law.
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Who can apply
Review the original listing for work authorization, qualifications and employer requirements.