About this opportunity
Avantor lists this Quality Assurance Officers opportunity in phillipsburg, New Jersey. Review the employer’s description below for duties, qualifications and application requirements.
Job description
Avantor is looking for a Quality Agreement Specialist to join us! The Specialist supports quality assurance operations by ensuring compliance with standards and regulations, contributing to testing and process improvements, supporting audits and corrective actions, and collaborating with internal teams and suppliers to resolve quality issues.
This is a full-time role based in either Phillipsburg or Bridgeport, New Jersey.
Education:
BS/BA Degree in Biology, Biotechnology, Bio Engineering, Chemistry, Chemical Engineering, or related field required
Experience:
Minimum of three (3) years of combined experience in technical services, engineering, quality or sales in chemical or pharmaceutical environment required
Synthetic pharmaceutical & biopharmaceutical drug development and manufacturing as well as an understanding of industry regulations (cGMP, FDA, ICH, and WHO), quality and validation.
Quality and process engineering in a chemical or pharmaceutical environment.
Collaboration Tool:
Excellent knowledge of Microsoft Office Suite; experience working with other computer applications (such as databases) with an aptitude to further develop technical skills preferred
Project management experience
The Quality Agreement Specialist provides technical and quality support to Avantor’s global customer and sales organizations. This role partners with internal teams to research, compile, and communicate information related to Avantor’s pharmaceutical and laboratory product offerings. The Specialist is also responsible for developing and maintaining quality documentation, updating product and customer databases, and managing customer Quality Agreements.
Manage and negotiate Customer Quality Agreements in collaboration with the Avantor legal team.
Responds to customers’ technical and quality inquiries (via telephone and email,) pertaining to the Company’s pharmaceutical and laboratory product lines which includes excipients, bio reagents, salts, sugars, acids, cGMP-manufactured solutions and chromatography media as they relate to quality agreement support.
Researches technical documents, reviews product specifications, and utilizes resources such as technical monographs, Company R&D experts, in-house databases and personal technical background to prepare quality agreements and communicate information to customers.
Participates in designing/improving quality agreement information collection and archiving processes with other departments including but not limited to Marketing, Sales, and Quality Assurance.
Participates in lean principles review of processes in order to maximize team efficiency in customer responses.
Participates as part of cross functional team associated with the customer intimacy programs; responsibilities may include project management, data collection and review, hosting and participating in recurring meetings.
Ability to travel upwards of 10%.
Demonstrated ability to manage multiple priorities in a fast-paced environment while keeping customers’ needs in mind.
Committed to the highest standards of customers satisfaction and providing the ultimate customer experience.
ENVIRONMENTAL WORKING CONDITIONS & PHYSICAL EFFORT (Under Typical Positions)
The work environment is an office setting. The duties of the job may require the Quality Agreement Specialist to go to the manufacturing facility and R&T building on occasion. Occasional travel may be required both domestically and internationally.
It enables medical devices that help a little boy hear his moms voice for the first time. We are committed to helping you on this journey through our diverse, equitable and inclusive culture which includes learning experiences to support your career growth and success. The expected pre-tax pay for this position is
$We are an Equal Employment/Affirmative Action employer and VEVRAA Federal Contractor. We do not discriminate in hiring on the basis of sex, gender identity, sexual orientation, race, color, religious creed, national origin, physical or mental disability, protected Veteran status, or any other characteristic protected by federal, state/province, or local law.
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Avantor offers a comprehensive benefits package including medical, dental, and vision coverage, wellness programs, health savings and flexible spending accounts, a 401(k) plan with company match, and an employee stock purchase program. Employees also receive 11 paid holidays, accrue 18 PTO days annually, are eligible for volunteer time off and 6 weeks of 100% paid parental leave (except in states that offer paid family leave).
Who can apply
Review the original listing for work authorization, qualifications and employer requirements.