Quality Clinical Analyst

Job description

At UnitedHealthcare, we're simplifying the health care experience, creating healthier communities and removing barriers to quality care. The work you do here impacts the lives of millions of people for the better. Come build the health care system of tomorrow, making it more responsive, affordable and equitable. Ready to make a difference? Join us to start Caring. Connecting. Growing together.

The Quality Clinical Analyst supports quality improvement initiatives with a focus on maternal/child health and behavioral health, value-based programs (VBP), provider engagement, reporting, and quality assurance initiatives. This role analyzes clinical and operational data, maintains Key Performance Indicator (KPI) dashboards, prepares presentations, manages and supports "Alternate Payments Contracts/ Models- Learning and Action Network/Value Based Program" (APC-LAN/VBP) deliverables, and coordinates program communications to improve outcomes, provider performance, HEDIS® compliance, and Nevada market quality and state goals.

If you are located in Las Vegas, NV , you will have the flexibility to work remotely* as you take on some tough challenges.

Key Responsibilities

Manage and support quality improvement, population health, value-based program, provider communication, quality assurance, state-required programs, and APC-LAN initiatives

Coordinate APC-LAN activities for assigned facilities, behavioral health providers, and OB-GYN practices, including benchmark reporting, provider performance tracking, and quarterly Joint Operating Committee (JOC) support

Support High-Risk Maternal Case Management, Value-Added Services, value-based program reporting, provider communications, and quality assurance requirements

Facilitate quality improvement program workstreams, including value-added benefit reporting, intervention tracking, workgroups, committees, and performance improvement initiatives

Report Analysis and Monitoring

Analyze clinical, operational, productivity, and maternal health reports to identify trends, gaps, opportunities, and workflow improvement needs

Monitor population health interventions, program goals, and Medicaid maternal and child health contractual requirements

Develop and maintain KPI dashboards to support leadership review, performance monitoring, and data-informed decision-making

Apply report findings to support compliance, regulatory standards, and quality improvement action planning

Presentation and Meeting Support

Develop and maintain presentation materials for maternal health, OB, provider, quality improvement, committee, leadership, state-contracted, and stakeholder meetings

Summarize data, trends, barriers, risks, interventions, and outcomes in a clear, concise, and professional format

Prepare presentation decks that support performance review, opportunity identification, and improvement strategy discussions

Communication and Resource Management

Monitor internal and external communications, including email and call lines, to ensure timely routing, follow-up, and documentation of inquiries

Support the development of program, presentation, and project materials for internal and external stakeholders, provider and member audiences, and state-contracted communications

Ensure all communication materials are high level, accurate, professional, timely, and aligned with program priorities

Systems and Tools

Create and maintain Word documents, PowerPoint presentations, Excel trackers, project timelines, action item logs, report summaries, dashboards, meeting materials, and audit-ready records

Use Excel formulas, filters, pivot tables, conditional formatting, data validation, and reporting logic to support analysis, tracking, dashboard updates, and process improvement

Use AI tools to assess work products and workflows for automation, augmentation, and enhancement opportunities

You’ll be rewarded and recognized for your performance in an environment that will challenge you and give you clear directions on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

Required Qualifications

2+ years of Data analysis, reporting, and performance monitoring

2+ years of Project organization, documentation management, and process improvement support

2+ years of experience project coordination, organization, deadline management, communication, and collaboration skills

Advanced proficiency with Microsoft Excel, Power Query, formulas, filters, pivot tables, and data tracking tools

Advanced proficiency Adobe Acrobat and Microsoft Office applications to support documentation, reporting, and presentation development

Advanced Proficiency with Power Point - Ability to develop polished, professional presentations for leadership, committees, state, and stakeholder audiences

Preferred Qualifications

Experience in healthcare quality, Medicaid, managed care, population health, maternal health, behavioral health, or provider engagement

Knowledge of case management systems, electronic medical record navigation, claims systems, HEDIS® chart review, and secure file transfer protocols within a healthcare environment

Experience using Power BI and Adobe Workfront/MOTE preferred

Strong attention to data accuracy, clear communication, and cross-functional collaboration

*All Telecommuters will be required to adhere to UnitedHealth Group's Telecommuter Policy.

Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with us, you'll find a far-reaching choice of benefits and incentives. The hourly pay for this role will range from $29.00 to $52.00 per hour based on full-time employment. We comply with all minimum wage laws as applicable.

At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location, and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups, and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission.

UnitedHealth Group is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations.

UnitedHealth Group is a drug - free workplace. Candidates are required to pass a drug test before beginning employment.

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Who can apply

Review the original listing for work authorization, qualifications and employer requirements.