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High Plains Mental Health Center

Quality Customer Service Representative - Full time

norton, KS

Check who can apply and the requirements below before continuing.

About this opportunity

High Plains Mental Health Center lists this Quality Customer Service Representative - Full time opportunity in norton, Kansas. Review the employer’s description below for duties, qualifications and application requirements.

Job description

APPLICATION DEADLINE:

Customer Service Representative

Pay:

starting at

$17.61

per hour | $500 SIGN-ON BONUS

Job Type:

Full-time (40 hr/wk) | In-person

If you are the kind of person who takes pride in helping others and enjoys keeping medical records & office workflows running smoothly, you are exactly who we’re looking for! This role offers the opportunity to be the welcoming face of our office. Every day, you’ll make a real difference by helping people feel cared for, supported, and understood.

Start your rewarding career journey with us and make a real difference in your community.

Manage incoming phone calls efficiently, following office procedures to address inquiries.

Handle incoming and outgoing faxes, mail, and document-related tasks with accuracy.

Support patient processes by managing confirmation calls, referrals, registrations, discharges, and release of information forms.

Maintain patient records in compliance with policies, including scanning, indexing, and coordinating record requests with external agencies.

Reconcile cash drawers and prepare daily deposits.

At High Plains Mental Health Center,

were here for you

— not only for the individuals and communities we serve, but for every member of our team. Our mission drives everything we do, and that includes supporting our employees with the same

compassion

,

dedication

, and

care

we offer our clients.

You’ll provide critical mental health services to those who need them most, while being part of a team that values your expertise, supports your well-being, and invests in your

professional growth

through continuous learning and

career advancement opportunities.

Competitive Pay:

starting at $17.61 per hour

-Excellent Health, Dental, & Vision Insurance

~ Life Insurance

~ KPERS Retirement Plan

~ Flexible Spending Accounts

~7 Paid Holidays

~$500 Sign-On Bonus

~ Submitting Your Application:

If you have any questions or need help with documentation, please feel free to contact

high school diploma or equivalent is required. Preferred qualification—we’d love to see at least two years of experience as a secretary or receptionist, paired with coursework in modern office practices.

Tech Savvy:

Comfortable with general office tools such as computers, software applications, printers, scanners, and phones.

Interpersonal Skills:

Demonstrate strong interpersonal skills, particularly when working with individuals experiencing serious mental illness, significant functional impairments, or those at risk due to mental health challenges.

Who can apply

Review the original listing for work authorization, qualifications and employer requirements.

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