About this opportunity

Graybar lists this Quality Customer Service Representative - Full time opportunity in tallahassee, Florida. Review the employer’s description below for duties, qualifications and application requirements.

Job description

As a Senior Customer Service Representative, you will serve as a key contact and liaison for customers to ensure their total satisfaction. You will interact with customers on an ongoing basis, entering orders, handling requests and providing support needed in a timely, professional and courteous manner.

Ensure every customer experience is top notch in quality

Handle incoming and outgoing customer calls and written correspondence in a professional and timely manner, ensuring follow up on all customer issues

Provide support on product selection and application

Coordinate customer service requests including order entry, pricing, expediting, billing, order maintenance, credit and claims

A passion for customer service

~ Ability to handle a variety of customer situations with enthusiasm and tact

~Compensation Details:

The expected pay rate for this position is $21.00 per hour depending on experience.

Shift and Hours

Monday - Friday, 8:00am - 5:00pm.

At Graybar, we are known for our comprehensive benefits and our employee stock ownership plan! Most regular, full-time employees at Graybar may be eligible for a variety of benefits like:

~ Multiple plan options for

Medical, Dental, Vision,

and

Prescription Drug

benefits.

~ Life Insurance

coverage for you and options for your family.

~ Save on expenses with

Flexible Spending Accounts

~ Enjoy our

Disability Benefits

at no cost to you.

~ 401(k) Savings Plan

with company match to help secure your future.

~ Rest and recharge during our

Paid Holidays

throughout the year.

~ Volunteer with

Community Time Off

to give back to the community.

~ Predictable Work Schedules

to plan your life: no weekends or nights for most roles.

~ Reach your career goals with our

Educational Reimbursement

and

Career Development Programs

~ And

More Perks

that support your well-being and career growth.

We want each of our employees to know that they matter and to feel a sense of belonging, ownership and inclusion at Graybar. Let us know youre interested in a future opportunity by clicking Introduce Yourself in the top-right corner of the page or create an account to set up email alerts as new job postings become available that meet your interest!