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Job description
Quality Management Associate - Intention HealthcareThe Quality Management Associate will support the quality department in monitoring, analyzing, and improving healthcare delivery processes. This role plays a critical part in ensuring compliance with regulatory standards, driving quality improvement initiatives, and promoting a culture of patient safety and excellence across the organization.Department: Quality ManagementReports To: Vice President, Clinical ExcellenceEmployment Type: Full-TimeLocation: Hybrid (three days/week in the office)ResponsibilitiesQuality Assurance & ComplianceMonitor and ensure compliance with federal, state, and local regulatory standardsConduct internal audits and quality reviews to identify gaps and opportunities for improvementData Collection & AnalysisCollect, track, and analyze quality metrics and key performance indicators (KPIs)Identify trends, patterns, and areas requiring improvementPrepare detailed reports and dashboards for leadership and stakeholdersProcess ImprovementSupport quality improvement (QI) initiativesApply industry-standard methodologies such as PDSACollaborate with clinical and administrative teams to streamline workflows and enhance efficiencyDocumentation & ReportingMaintain accurate and up-to-date quality recordsPrepare and submit required reports in a timely mannerPatient Care ConnectionsSupport HEDIS measures evaluations by scheduling appropriate appointmentsAlign with patients to aid in closing care gapsAs part of Clinical Operations team, aid in covering phone lines as neededQualificationsQualifications & RequirementsBachelor's degree in Healthcare Administration, Nursing, Public Health, or a related field requiredExperience:1–3 years of experience in healthcare quality, compliance, or a related roleSkills & Competencies:Strong analytical and critical thinking skillsProficiency in data analysis with ExcelExcellent written and verbal communication skillsAbility to work collaboratively in a multidisciplinary environmentStrong organizational skills and attention to detailExperience with Electronic Health Records (EHR) systemsEqual Opportunity EmployerEssen Health Care is proud to be an equal opportunity employer, and we seek candidates who desire to work in and serve an ethnically diverse population.
Worksite address
bronx, NY, 10461, US
Who can apply
Review the original listing for work authorization, qualifications and employer requirements.