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Oracle

Quality Program Manager - Global Hardware Supply Chain

nashville, TN

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About this opportunity

Oracle lists this Quality Program Manager - Global Hardware Supply Chain opportunity in nashville, Tennessee. Review the employer’s description below for duties, qualifications and application requirements.

Job description

hackajob is collaborating with Oracle to connect them with exceptional professionals for this role.

About the team

Oracle is hiring a Quality Program Manager to lead its Global Stop Ship and Purge program—driving urgent, end-to-end response to critical hardware quality issues across Oracle's global supply chain, from containment through corrective action and recovery. This highly visible role partners with suppliers, manufacturers, engineering, product, logistics, field services, and OCI data-center operations to protect customers and restore operations safely. The role can sit onsite in Austin, TX; Nashville, TN; or Houston, TX, with relocation assistance available.

Description

Oracle is seeking an experienced Quality Program Manager to lead the Global Stop Ship and Purge program across our hardware supply chain.

The Stop Ship and Purge program is Oracle's global emergency-response system for managing critical hardware quality issues. When a potential quality concern is identified, this role leads the structured process for containing affected products, stopping movement through the supply chain, coordinating investigation and remediation, and safely restoring operations once the issue has been resolved.

This highly visible role provides end-to-end program leadership, from initial issue identification through containment, root-cause analysis, corrective action, recovery, and closure. The Quality Program Manager will ensure every quality event follows a consistent framework, maintains complete traceability, meets audit requirements, and minimizes potential impact to Oracle's customers, field operations, and OCI data centers.

The ideal candidate brings deep quality program-management experience within a manufacturing or complex hardware supply-chain environment. Success requires the ability to lead urgent, cross-functional programs involving external manufacturers, suppliers, product teams, engineering, field services, logistics, and data-center operations.

Responsibilities

Key Responsibilities

* Own and manage Oracle's Global Stop Ship and Purge program for hardware products and supply-chain quality events.

* Lead the complete lifecycle of critical quality issues, including identification, containment, investigation, root-cause analysis, corrective action, recovery, and formal closure.

* Establish clear decision gates for stopping, holding, purging, releasing, and restarting products within the supply chain.

* Coordinate rapid-response and Tiger Team activities involving manufacturing, engineering, product, supplier quality, logistics, field services, and OCI data-center teams.

* Ensure quality events are managed through consistent processes, tools, documentation, approvals, and escalation paths.

* Maintain full traceability and audit-ready records demonstrating how quality issues and corrective actions were managed.

* Lead Root Cause and Corrective Action training and promote consistent use of failure-analysis and corrective-action methodologies.

* Partner with external manufacturers and suppliers to investigate quality concerns, identify root causes, implement containment measures, and track remediation through completion.

* Engage with manufacturing, product-design teams, services,

Who can apply

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