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Ohioagconnection

Quality Systems Manager

norwalk, OH

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About this opportunity

Ohioagconnection lists this Quality Systems Manager opportunity in norwalk, Ohio. Review the employer’s description below for duties, qualifications and application requirements.

Job description

Company: New Horizons Baking Company

Location: Norwalk, OH

Title: Quality Systems Manager

Reports To: Director of FSQA

About New Horizons Baking Company

New Horizons Baking Company has been a trusted supplier of ready-to-eat hamburger buns and English muffins since 1967. We proudly serve over 2,000 quick-service restaurants across the Midwest as well as national retail and sandwich makers.

Our new state-of-the-art Columbus, Ohio facility—opening in early 2025—features advanced production technology, including a high-speed line capable of producing over 8,000 hamburger buns per hour.

We value a diverse workforce and believe that different backgrounds, experiences, and perspectives strengthen our culture and drive our success.

Compensation & Benefits

Salary Range: $85,000-$95,000 (based on experience)

Benefits Include:

Medical insurance

Company-paid Dental and Vision

Disability and Life Insurance

401(k) with company match

Paid vacation

Employee appreciation lunches and events

Professional development and advancement opportunities

Position Summary

The Quality Systems Manager is responsible for leading food safety, quality, and regulatory compliance programs at New Horizons Baking Company. This role oversees Quality Assurance and Sanitation department functions , ensuring compliance with GFSI standards, regulatory requirements, and internal food safety and quality systems.

As a key member of the site leadership team, this position drives continuous improvement in food safety, sanitation, and quality performance and serves as the GFSI Compliance Lead and HACCP Team Leader for the facility.

Essential Duties & Responsibilities

Lead and maintain food safety, quality, sanitation, and compliance programs

Oversee Quality Assurance and Sanitation department functions, including contract sanitation and pest control services

Serve as GFSI Compliance Lead and HACCP Team Leader

Ensure compliance with regulatory requirements, customer specifications, and company standards

Conduct daily verification of product quality, GMPs, sanitation effectiveness, and HACCP controls

Lead and support third-party, customer, and regulatory audits and inspections

Maintain accurate, complete, and audit-ready documentation and records

Manage on-hold and non-conforming product disposition

Investigate customer complaints, deviations, and non-conformities; implement corrective and preventive actions

Train employees on food safety, quality, and sanitation programs, including annual plant-wide training

Develop, track, and report quality and sanitation metrics

Support validation of equipment, systems, and processes

Collaborate cross-functionally with Operations, Maintenance, and Leadership teams

Respond to customer requests for quality, food safety, and facility documentation

Perform additional duties as assigned

Food Safety, Quality & Compliance Responsibilities

Enforce all food safety, quality, and sanitation programs

Verify documentation accuracy and compliance with record-keeping requirements

Identify and address food safety, legal, and quality risks

Ensure adherence to the Food Safety and Quality Manual and GFSI standards

Support and maintain product recall readiness

Qualifications

Bachelor’s degree in Food Science, Biology, Chemistry, or related field preferred

Minimum 3–5 years of experience in food manufacturing quality or food safety

Experience leading GFSI programs (SQF, BRC, or equivalent)

HACCP certification preferred

Strong knowledge of GMPs, sanitation programs, food safety regulations, and audit requirements

Proven leadership and communication skills

Proficient in Microsoft Office (Excel, Word, PowerPoint)

The above statements are intended to describe the general nature and level, or work being performed by people assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities as needed and as assigned by supervision.

Equal Opportunity Statement

New Horizons is committed to providing equal opportunity for employees and applicants in all aspects of the employment relationship, without regard to race, color, sex, sexual orientation, gender identity, national origin, citizenship, marital status, veteran status, disability, age, religion or any other classification protected by law.

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Worksite address

norwalk, OH, 44857, US

Who can apply

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