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Allianz Commercial

Quality Team Lead, North America – Coach & Improve Quality

virginia, MN

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Job description

Allianz Commercial in the United States seeks a Quality Team Leader to guide a team of Quality Specialists within Transversal Claims Operations. You will coach staff, monitor performance, analyze quality data, and drive improvements to ensure fair, compliant handling of customer interactions.

You will collaborate with Claims, Compliance, Legal, and Customer Experience teams, manage escalations, oversee QA checks, and uphold regulatory and company standards.

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Worksite address

virginia, MN, 55792, US

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