About this opportunity
Radisson Plaza Hotel lists this Racquets Professional | Kalamazoo Country Club | Junior Lead | Full Time opportunity in kalamazoo, Michigan. Review the employer’s description below for duties, qualifications and application requirements.
Job description
Overview
The Racquets Professional is a full‑time, on‑court and member‑facing position responsible for delivering exceptional instruction, creating memorable racquet‑sport experiences, and supporting the overall growth of the racquets department. This individual will coach players of all ages and levels, assist with event operations, contribute to pro shop support, and uphold the KCC brand of professionalism, integrity, and hospitality.
What You’ll Be Doing
Instruction & Player Development
Provide private lessons, group clinics, and team practices in tennis, pickleball, and/or platform tennis (training available where needed).
Deliver high‑quality, engaging instruction that matches player goals and club standards.
Create individualized development plans, seasonal progress tracking, and member progress updates.
Support junior development pathways through Red/Orange/Green/Yellow ball instruction.
Program & Event Support
Assist in running leagues, socials, mixers, ladders, holiday events, tournaments, and member‑guest experiences.
Participate in marketing of programs, including social media support, seasonal brochure content, and member communication.
Help ensure events run smoothly with strong organization, preparation, and follow‑through.
Pro Shop & Facility Support
Support racquets pro shop operations as needed (sales, fittings, merchandise assistance, POS support).
Ensure courts, equipment, and teaching carts are clean, organized, and properly maintained.
Contribute to a welcoming, professional environment at all racquets facilities, both indoor and outdoor.
Member Service
Build strong relationships with members and guests through hospitality, professionalism, and proactive communication.
Represent KCC values daily: service, respect, teamwork, and excellence.
What You Need
PTR, USPTA, PPR, or PPTA certification preferred (or willingness to obtain).
Strong teaching background with ability to coach multiple racquet sports.
High‑level communication skills and a positive, team‑oriented mindset.
Ability to work weekends, evenings, and meet seasonal club demands.
Strong organizational skills, reliability, and ability to self‑manage.
Experience in a private club setting is a plus, but not required.
Benefits
Medical/Dental/Vision (Full‑Time option)
401(k) with 100% match up to 3% (Full‑Time option)
Parental Leave Program (Full‑Time option)
Robust Employee Assistance Program providing a wide range of services including up to 7 free counseling sessions per year
Health and Wellness reimbursement up to $600 annually for items such as massages, gym memberships, running shoes, etc.
Shift meal provided per day
10% Discount on GHG outlets
Discounted hotel rates at Choice Hotels Worldwide
#J-18808-Ljbffr
Worksite address
kalamazoo, MI, 49006, US
Who can apply
Review the original listing for work authorization, qualifications and employer requirements.