Job description
About T2 Group:
At T2 Flex, you'll have the opportunity to build a rewarding career while enjoying the opportunity of work from home. We partner with leading healthcare organizations across the country, giving our employees the chance to make a meaningful impact by supporting patients, providers, and healthcare operations. Our team-focused culture emphasizes collaboration, professional growth, and ongoing support, with comprehensive training and opportunities to develop new skills. Whether you're looking to gain experience in healthcare, advance your career, or join a company that values its people, T2 Flex offers a positive, remote work environment where your contributions truly make a difference.
Opportunity
Are you interested in joining the healthcare industry? Do you have a passion for helping patients and delivering exceptional customer service? Would you enjoy working from home while supporting patients in accessing important diagnostic imaging services?
If so, we want you on our team at T2 Flex Force!
We are seeking full-time Radiology Patient Scheduling Representatives to support a leading healthcare organization. In this role, you will coordinate patient scheduling for diagnostic imaging services including MRI, CT, Ultrasound, X-Ray, Mammography, Nuclear Medicine, and other radiology procedures. You will play a critical role in ensuring patients receivetimelyaccess to care while providing a positive and compassionate scheduling experience.
Prerequisites for employment include a clear Background Check and Medicare Fraud Check.
Responsibilities
Schedule patients for radiology and diagnostic imaging proceduresin accordance withphysician orders and departmental protocols
Review imaging orders for completeness and accuracy prior to scheduling
Obtain and verify patient demographic, insurance, and registration information
Answer inbound calls from patients, physician offices, and healthcare providersregardingimaging appointments
Educate patientsregardingpreparation instructions,requireddocumentation, arrival times, and procedure expectations
Coordinate appointment scheduling based on modality availability, provider requirements, and patient needs
Verify insurance coverage and obtain authorization information whenrequired
Accurately document scheduling activities and patient interactions within designated systems
Adhere to HIPAA, HITECH, and organizational confidentiality standards
Provide professional, compassionate, and patient-centered service during every interaction
Meet productivity, quality, and customer service expectations in a fast-paced call center environment
Available to work shifts between 8:00 AM and 7:00 PM EST as needed
The Perks
Opportunity to gain valuable healthcare and radiology scheduling experience
Potential for long-term employment based on client needs and performance
Extensive training and professional development opportunities
Remote work environment
Positive team culture and supportive leadership
Meaningful work that directlyimpactspatient access to care
Requirements
High School Diploma or GEDrequired;Associate's or Bachelor'sDegree preferred
Must have experience using Epic EMR/EHR
Ability to navigate Epic scheduling, registration, and patient access workflows
Experience reviewing orders, patient demographics, insurance information, and appointment details within Epic
1-3 years of healthcare scheduling, patient access, call center, medical office, or customer service experience preferred
Prior radiology scheduling experience highly preferred
Familiarity with medical terminology and diagnostic imaging procedures preferred
Strong attention to detail and commitment to accuracy
Excellent verbal, written, and interpersonal communication skills
Ability tomaintainstrict confidentiality and handle sensitive patient information
Comfortable working in multiple software applications and electronic medical record systems
Proficient with Microsoft Office applications including Outlook, Word, and Excel
Ability to work independently in a remote environment
Flexible, adaptable, and able to thrive in a fast-paced healthcare setting
Strong work ethic, reliability, and commitment to outstanding patient service
Additional Position Information
Full-time W-2 employment
Benefits and 401-k available for eligible employees
Remote / WorkFromHome position
Salary $18 per hour
Standard schedules:shifts are assigned after training fromMonday through Friday,7:00 AM –7:00 PM EST
Training hours are 8AM EST to 4:30PM EST
Company-provided equipment supplied
High-speed, reliable internet connectionrequired
Employees mustmaintaina professional, distraction-free home office environment
Originally posted on Himalayas
Who can apply
Eligible countries: United States. Accepted UTC offsets: UTC-10, UTC-9, UTC-8, UTC-7, UTC-6, UTC-5, UTC+14. Review the full description for employer-specific work authorization, residency and schedule requirements.