About this opportunity
New Freedom OPS LLC lists this Re-Entry Specialist (REENTSPC-04) opportunity in phoenix, Arizona. Review the employer’s description below for duties, qualifications and application requirements.
Job description
On-site
Travel Required : Yes
Pay or shift range: $21 USD to $25.50 USD
The estimated range is the budgeted amount for this position. Final offers are based on various factors, including skill set, experience, location, qualifications and other job-related reasons.
Direct Service/Clinical
Full-Time
Requisition #: REENT
Description
Join New Freedom – Where Second Chances Become Bright Futures
About Us
At New Freedom , we don’t just believe in second chances—we help people thrive because of them. We are a mission-driven, high-performance organization committed to strengthening communities and empowering justice-involved and formerly incarcerated individuals to successfully rebuild their lives. As a Re-Entry Specialist , you’ll help members overcome barriers, connect with essential resources, and build the stability, confidence, and independence needed for successful community reintegration.
We move fast, expect a lot from each other, and show up every day to do meaningful, impactful work. If you’re driven, collaborative, and energized by making a real difference—this is where you belong .
Why You’ll Love Working Here
We take care of the people who take care of others. At New Freedom, you’ll enjoy:
Competitive pay and strong benefits package
$0 medical plan option + employer-supported coverage
401(k) with match
Generous paid time off
Free meals, snacks, drinks, gym access
A mission that matters —and a team that works hard to deliver on it
About the Role
The Re-Entry Specialist provides case management, advocacy, resource coordination, and transition support to New Freedom members. Working closely with members and multidisciplinary treatment teams, this position helps identify needs, develop individualized plans, coordinate services, and reduce barriers related to housing, healthcare, benefits, transportation, employment, education, and financial stability.
This role is ideal for someone who :
Is passionate about recovery, reentry, and empowering others
Enjoys connecting people with meaningful resources and opportunities
Builds trusting relationships while maintaining professional boundaries
Thrives in a collaborative, fast-paced service environment
Is organized, compassionate, resourceful, and committed to follow-through
What You’ll Be Responsible For
Developing and monitoring individualized service and transition plans
Coordinating housing, healthcare, benefits, transportation, employment, education, and community resources
Helping members navigate referrals, applications, appointments, and eligibility processes
Supporting recovery, self-sufficiency, and successful community reintegration
Collaborating with treatment teams and community providers to address member needs and barriers
Maintaining timely, accurate, and compliant case management documentation
Supporting approved appointments, community visits, and transportation activities when assigned
What Success Looks Like
Members are connected with appropriate services and community resources
Individualized goals and transition plans reflect each member’s needs and strengths
Barriers to housing, employment, healthcare, benefits, and transportation are addressed proactively
Members strengthen their independence, self-advocacy, and community support networks
Documentation, follow-up, and referrals are completed accurately and on time
Strong collaboration supports continuity of care and positive reentry outcomes
What We’re Looking For
High school diploma or GED (Associate or bachelor’s degree in Social Work, Behavioral Health, Psychology, Human Services, Criminal Justice, Public Health, or a related field preferred)
Must be 21 years of age or older
Behavioral Health Technician designation based on qualifying education and/or experience
Experience in case management, care coordination, social services, behavioral health, recovery support, reentry services, or human services (Two or more years of relevant case management, care coordination, reentry, recovery, or behavioral health experience preferred)
Knowledge of community resources, individualized planning, service coordination, documentation, and member advocacy
Strong communication, organization, time management, and problem-solving skills
Ability to manage multiple members, referrals, deadlines, and follow-up responsibilities
Ability to maintain confidentiality and appropriate professional boundaries
Proficiency with Microsoft Office, Electronic Health Records, case management systems, and related technology (Experience using KIPU or a comparable Electronic Health Record or case management system preferred)
Case management training, certification, or demonstrated experience preferred
Relevant lived experience with recovery, reentry, behavioral health services, or justice-system involvement and Peer and Recovery Support Specialist certification preferred
Experience serving justice-involved individuals or populations facing housing, employment, healthcare, benefits, or transportation barriers preferred
Environment + Physical Demands
This position works across outpatient behavioral health, recovery, reentry, residential, professional office, and community-based environments. Responsibilities may include member meetings, service coordination, community appointments, transportation, and other off-site activities. Scheduling may occasionally include early mornings, evenings, weekends, or holidays based on program and member needs.
The physical demands described here are representative of those that must be met to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform these essential functions.
Periods of sitting, standing, walking, and moving between work locations
Frequent computer, telephone, mobile device, and Electronic Health Record use
Regular communication with members, employees, providers, and community partners
Occasional local travel and accompaniment of members to approved appointments or services
Occasional lifting, carrying, pushing, or moving of materials weighing up to 30 pounds
Ability to observe changing circumstances and communicate concerns appropriately
Ability to safely operate a company vehicle when transportation duties are assigned
Our Standard
We’re building something meaningful—and that requires people who show up, contribute, collaborate, and take ownership.
If you're looking for a role where you can make a real impact, be part of a driven team, and help shape the future of an organization —we want to hear from you.
New Freedom is proud to be an Equal Opportunity Employer, a drug and alcohol-free workplace, and compliant with Veteran and ADA regulations.
"We’re not here to do small work—we’re here to change lives, rewrite stories, and rebuild communities. At New Freedom, you won’t just have a job. You’ll have a mission—to turn second chances into powerful comebacks."
Travel Required
Yes . Occasional/Local
Qualifications
Skills
Required
Ability to sit for prolonged periods Intermediate
Behavioral Health Experience Intermediate
Excellent organizational + time management Advanced
Excellent critical thinking + problem-solving Advanced
Effective interpersonal skills
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Worksite address
phoenix, AZ, 85003, US
Who can apply
Review the original listing for work authorization, qualifications and employer requirements.