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Job description
Job TitleThis position is to provide positive support for our Culinary and Food and Beverage team by managing the unloading/loading of shipments to include inspecting products and recording receipts in a professional and competent manner using established policies, procedures and expectations.Summary of Essential Functions and ResponsibilitiesCollaborates with Inventory Control staff to list expected deliveriesReceives daily food, alcoholic beverage, and supply item shipments and sign receiptsUnloads packages from incoming trucks; including inspecting contents to ensure they are not damaged and arrived within expiration dateVerifies packages according to order and invoices for quantity, quality and priceChecks in orders including properly counting, labeling, and storing food and non-food inventories.Fills and delivers departmental requisitions to specified locations. Confirming with area leader that delivered items align with requisitionMaintains cleanliness in food storage areas and loading dock areaPractices FIFO methods dailyKeeps area free of slip and fall hazards as well as tripping hazardsReceives departmental supplies and distribute them to proper storage areasReceives guest packages and communicate to Front Desk HostsKeeps an accurate working logbook to track deliveriesInspects coolers and storeroom's locking systems for safety and securityInspects cooler and freezer temperatures, reporting any issues to Maintenance and moving product as necessaryMonitors and reports loss preventionReviews expiration dates of products on hand. Communicate any concerns to purchasing leadershipUtilizes Technology/ Tablet to accept all deliveriesMust be able and available to work various shifts, including nights, holidays and weekends to accommodate delivery schedules, as well as extended late-night hours during period end inventoryMust comply with all Health Department, ServSafe, and Company regulations pertaining to safe food handling practicesMonitors and enforces receiving standards including accepting or rejecting according to Dollywood Company and safe food handling practicesManagement reserves the right to change and/or add to these duties at any timeEducation and Experience RequiredMust be at least 18 years of ageHigh school diploma or equivalent requiredThis position requires a minimum of one year's experience as receiving clerk or similar positionWorking knowledge or computer programs for entering dataBasic math and recording abilitiesExcellent organizational skills and a keen eye for detailMust be able to obtain Food handler certificationAbility to safely operate company vehicles according to company policy. Must have valid driver's license, proof of auto liability insurance and acceptable motor vehicle driving recordOffers of employment are contingent upon satisfactory completion of background screening which includes criminal history and motor vehicle record checkMust be comfortable working in coolers and freezersKnowledge, Skills, and AbilitiesAble to make a friendly impression when speaking to or corresponding with guests, vendors, and other employeesMust be self-motivated and disciplinedMust be able to prioritize and complete work assignments on a timely basisMust maintain strict confidentiality and judgment regarding privileged informationMust have professional appearance with good personal hygieneMust be productive in a fast-paced environmentMust maintain dependable work attendance and flexibility with assigned work schedules including any required overtime, evenings, weekends and holidaysMust be sensitive to the needs of our Guests and feel empowered to act to meet their needs within company guidelinesMust be able to utilize effective communication, problem solving, conflict management and interpersonal skillsMust be able to communicate effectively with Guests and Hosts using approved communication methodsAble to collaborate with cross-functional teams to plan, execute, and deliver projects ahead of schedule, fostering open communication and mutual support to achieve shared goalsAble to comprehend instructions and retain informationAble to perform duties consistent with creating a safe and secure environment for hosts and guestsAble to be flexible to handle frequent changes in prioritiesMust display and live out Lead with Love qualities strongly rooted in the Dollywood Company culture by being patient, kind, humble, respectful, selfless, forgiving, honest, and committedMust reflect Dollywood's image by being genuinely friendly and caring and by taking pride in workMust promote and support a "team" work environment by cooperating and helping co-workersAble to add, subtract, multiply and divide with accuracyResolve daily stock shortages and communicate any shortage issuesLiquor receiving is documented and signed off by LeaderPhysical Requirements | Environmental ConditionsLifting and Carrying : Position may require occasional to frequent lifting of up to 50 lbs utilizing company's safety guidelines for safe liftingMobility : Position may require intermittent to prolonged sitting, standing and/or walking for duration of shift, up to 13 hoursRepetitive Movements : This position may require performing repetitive movements and tasks throughout the shift, including repeated use of hands, arms or other body parts as part of typical job functionsEnvironmental Conditions : This position requires the ability to perform work tasks in varying weather conditions to include extreme cold and heatCognitive and Sensory Requirements : This position requires strong cognitive skills, including the ability to think critically, solve problems, process and retain information, have attention to detail and communicate effectively using approved communication methodsAble to meet the physical demands of the jobPhysical requirements necessary for stooping, lifting, bending, pushing and pulling in order to deliver and put daily stock away in storage, on shelving and in refrigerated spacesSweeping and mopping of coolers, freezers, and dry storage areasThe Dollywood Company is an equal opportunity employer. Applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. The Dollywood Company drives a welcoming culture where ideas and decisions from all people support our efforts to be relevant in an ever-changing world.Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
Worksite address
pigeon forge, TN, 37863, US
Who can apply
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