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Job description
Benefits
401(k)
Employee discounts
Health insurance
Paid time off
Colon & Rectal Surgeons of Greater Hartford (CRSGH) is looking for a friendly, organized, and dependable team member to join our practice.
This is a flexible position with a primary focus on answering phones, scheduling patients, and managing reception-related tasks, along with front-desk responsibilities as needed. There may also be occasional opportunities to provide medical assistant coverage when needed for staff vacations, sick days, or other unexpected absences.
The majority of this position will be telephone and scheduling-based, so we are looking for someone who is comfortable communicating with patients, managing multiple requests, and shifting between responsibilities throughout the day. There may also be occasional opportunities or a need to provide coverage at our South Windsor office, so flexibility to work at either of our locations is a plus.
This is a great opportunity for someone who enjoys variety, works well as part of a team, and is willing to step in where needed to help keep the practice running smoothly.
The ideal candidate is someone who is flexible, organized, reliable, and friendly.
Schedule: Full-time, Monday–Friday, 8:30 AM–5:00 PM
Primary Location: Bloomfield, CT
Occasional Coverage: South Windsor, CT
Responsibilities
Greet and check in patients in a professional and compassionate manner
Schedule, confirm, and manage patient appointments
Answer and appropriately route incoming phone calls
manage scan/fax folders, route messages to providers and staff as needed
Verify patient insurance eligibility and collect co-pays at time of service
Maintain and update accurate patient records in EPIC
Coordinate referrals, authorizations, and communication with other healthcare providers
Ensure the front desk and waiting area remain organized and welcoming
Provide occasional medical assistant coverage during staff vacations, sick days, or other unexpected absences
Provide occasional coverage at our South Windsor office when needed
Requirements
Prior experience as a medical receptionist, or in a healthcare front office setting required
Medical Assistant training is required to provide coverage for medical assistant staff when needed
Familiarity with EPIC
Knowledge of medical insurance, co-pays, and prior authorization processes
Strong communication and interpersonal skills with a patient-centered approach
Ability to multitask and stay organized in a fast-paced clinical environment
Comfortable working in a busy telephone and scheduling environment
Flexible and willing to assist with different responsibilities based on the needs of the practice
High school diploma or equivalent required
Professional, reliable, and a strong team player
Must be able to demonstrate good judgment and reasoning for solving problems and have excellent customer service skills.
About Us: CRSGH is a long-standing private practice consisting of 6 surgeons, and 3 APPs, with office locations in Bloomfield and South Windsor, CT. Learn more at Benefits include PTO, multiple paid holidays, medical insurance, dental insurance, short term disability, life insurance, profit sharing, & 401K options.
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Worksite address
bloomfield, CT, 06002, US
Who can apply
Review the original listing for work authorization, qualifications and employer requirements.