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Job description
Patient Concierge (Receptionist)Swish Dental is a privately owned and operated dental practice with the patient in mind. We are more than a place to get a perfect smile, we empower patients and employees to be their best. Through our core values we have created an environment that is inclusive, fun, and welcoming for everyone.The Swish Dental team is looking for a highly motivated Patient Concierge (Receptionist).Why You'll Love Swish DentalOur career opportunities come with great benefits including:Competitive salaryBonus programsNo weekendsMedical, vision, & dental benefitsShort-term disabilityPaid holidays and time offAnd more!Main Duties and ResponsibilitiesMaintain a clean, welcoming studio environmentInteract with individuals in the reception areaAssist patients with the completion of electronic intake formsCollect paymentsNotify the clinical team of patient's arrivalEscort patients to/from the front desk and introduce them to all applicable team membersContact insurance companies to verify and gather pertinent policy informationCommunicate with patients clearly and efficientlySet up accounts and create charts for new patientsMaintain a "team first" and "patient first" attitudeAssist patients in scheduling appointmentsOther duties as assignedSkills and AbilitiesFluent in English; verbal and writtenReliable transportation to ensure punctual attendanceDetail OrientedInterpersonal skillsExcellent telephone etiquetteWillingness to cover shifts at locations not typically assignedEducation and ExperienceHigh school diploma or equivalent requiredAssociate degree or higher preferred1+ years of customer service experience preferredCPR and/or BLS certification preferredPhysical Demands and Work EnvironmentThis position may be required to sit or stand for long periodsThis position may be required to work more than 40 hours per weekThis position is in a clinical studio environment which can be noisy and distractingThis position may be exposed to infectious diseases and/or blood borne pathogensThis position may be required to handle sharp objectsThis position may be exposed to harmful chemicals and/or gassesThis position may be required to communicate with others to exchange informationThis position may require repetitive motions that include the wrists, hands and/or fingersThis position may require the operation of machinery and/or power toolsThis position may require the assessment of the accuracy, neatness and thoroughness of the work assignedThis position may require moving self in different positions to accomplish tasks in various environments including tight and confined spacesThis position may require medium work that includes moving objects up to 50 poundsSwish Dental is an Equal Opportunity / Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, gender identity, sexual orientation, disability, protected veteran status, age, or any other characteristic protected by law.Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.
Worksite address
austin, TX, 78701, US
Who can apply
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